Credit And Collections Specialist

Aston Carter•Wylie, TX

4d•$23 - $25•Onsite

About The Position

The Credit and Collections Specialist coordinates invoice collections, applies cash, and supports accounts receivable activities for a leading distributor of construction, fastening, industrial, and packaging supplies. This role focuses on keeping customer accounts within agreed credit terms, improving receivable turnover, and building strong relationships with both customers and internal teams. The position is ideal for someone who is eager to learn, highly organized, and comfortable working in a fast-paced, collaborative environment.

Requirements

3 years of experience in credit, collections, or accounts receivable; 5 years of experience preferred, including a mix of credit and collections responsibilities.
High School Diploma or GED required.
Knowledge of accounts receivable processes and collections best practices.
Experience working in an ERP system for credit, collections, or AR activities.
Proficiency in Microsoft Excel and other Microsoft Office applications.
Strong attention to detail and accuracy in data entry and cash application.
Strong analytical and problem-solving skills, particularly in reviewing delinquent accounts and resolving discrepancies.
Excellent verbal and written communication skills, with the ability to interact professionally with customers and internal teams.
Demonstrated ability to build relationships and connect easily with customers and sales teams.
Ability to multitask, prioritize workload, and work independently in a fast-paced environment.
Customer service mindset with a focus on supporting customers and maintaining positive relationships.

Nice To Haves

Experience in the construction or industrial supply industry preferred.
Distribution or job accounting experience is a plus.
Experience with invoicing portal cleanup or similar process improvement projects.
Familiarity with credit applications and credit evaluation processes.
Experience using Levelset or similar job accounting tools is a nice-to-have.
Exposure to Lean-related software or Lean notices, with willingness to learn new platforms.
Comfort working with high transaction volumes and complex invoice structures.
Eagerness to learn, take initiative, and focus on mastering the role over the first 90 days.
Outgoing, relationship-focused approach, with the ability to engage comfortably with customers and sales teams.

Responsibilities

Coordinate invoice collections and ensure timely payment from business-to-business customers.
Work independently to monitor customer accounts and ensure they remain within agreed credit terms.
Analyze delinquent accounts and initiate appropriate collection efforts based on due dates and outstanding balances.
Perform cash application, including applying payments to customer accounts and handling detailed invoices, such as batches with 6070 invoices.
Resolve customer account issues by researching discrepancies, reconciling accounts, and communicating clearly with stakeholders.
Improve receivable turnover through proactive follow-up, consistent outreach, and effective communication with customers.
Collaborate closely with branch leadership, sales teams, and other internal departments to align on collection strategies and account resolutions.
Maintain strong, positive relationships with customers, demonstrating a service-focused and relationship-driven approach.
Escalate financial concerns, account risks, or unresolved issues to management when necessary.
Support invoicing portal cleanup and contribute to cleanup efforts related to ERP implementation projects.
Enter and maintain accurate data in ERP systems and related platforms, ensuring high levels of accuracy and attention to detail.
Utilize credit applications and credit analysis processes to support credit decisions and account management.
Participate in job accounting and distribution-related accounting tasks, as needed, particularly for construction-related projects.
Continuously learn and adapt to new software tools, including Lean notices and job accounting platforms, with training provided.
Contribute to a collaborative, non-micromanaged team culture by communicating openly and supporting team members.