Credit And Collections Manager

Aston Carter•Minneapolis, MN

2d•$38 - $43•Onsite

About The Position

This role offers the opportunity to lead a highly visible Credit & Collections function within a growing, private equity-backed manufacturing organization that is targeting significant growth over the next five years. You will take ownership of credit and collections operations, work closely with Finance, Sales, Accounting, and executive leadership, and play a key role in optimizing cash flow while supporting strong customer relationships.

Requirements

25+ years of experience in Credit & Collections, Accounts Receivable, or Credit Analysis.
Proven experience managing customer collections and making credit decisions.
Strong communication skills with the ability to build and maintain effective relationships with internal stakeholders and external customers.
Ability to work independently, exercise sound judgment, and prioritize effectively in a fast-paced environment.
Hands-on experience with accounts receivable aging reports and collection processes.
Demonstrated expertise in credit management and collection management.
Customer service skills focused on collections and resolving payment issues.

Nice To Haves

Manufacturing industry experience is a plus.
Comfort working with and administering customer credit portals.
Ability to contribute to process improvements in credit and collections.
Interest in working in a growth-focused, private equity-backed environment with ongoing investment in people, processes, and operations.

Responsibilities

Manage accounts receivable aging and drive collection efforts across a portfolio of approximately 200 customers ranging from small businesses to large enterprise organizations.
Evaluate customer credit risk, establish appropriate credit limits, and make recommendations regarding overall credit exposure.
Own the setup and onboarding of new customers, including conducting credit reviews, creating accounts, and administering customer portals.
Serve as the primary point of contact for customer credit and collections matters, partnering with both internal teams and external customers to resolve issues and ensure timely payments.
Build, maintain, and enhance customer credit portals while supporting ongoing account maintenance and user administration.
Conduct credit analysis and make independent decisions regarding customer creditworthiness and risk.
Monitor collection performance and identify opportunities to improve processes, efficiency, and overall cash flow.
Partner closely with Sales, Finance, and Accounting teams to balance strong customer relationships with sound credit and collection practices.
Provide collections-focused customer service by addressing inquiries, disputes, and payment challenges in a professional and solution-oriented manner.
Contribute to continuous improvement initiatives in credit management and collection management practices as the company grows and evolves.