Credit and Collection Analyst

Dead River Company•South Portland, ME

2d•Hybrid

About The Position

The Credit Collections Analyst administers credit policy, accounts receivable, and collections at the market level to accelerate cash flow while minimizing unmanageable debt exposure. This role balances customer service with sound credit judgment to support business growth at the moderate level of risk.

Requirements

A high school diploma or equivalent is required.
A minimum of one year of previous credit-related experience or three years of general office experience is required.
Strong written and oral communication skills
Customer focused
Good judgement and the ability to make decisions.
Organizational and analytical skills
Tenacity, diplomacy, and ability to find solutions.
Diligence and accuracy

Nice To Haves

A college degree is preferred, or an equivalent combination of education and experience.
Previous exposure to the energy business is helpful but not required.

Responsibilities

Reviews and approve new credit accounts by following established credit policy and procedure and state and federal laws.
Reviews, on a daily basis, deliveries exceeding credit terms and accounts which have not adhered to payment commitments.
Make collection calls to customers whose accounts are past due.
Recalculates budget payments on an annual basis.
Confidentialy maintains accurate credit records and files.
Assists in customer dispute resolution resulting from the collection of outstanding debt.
Monitors and collect fuel assistance program funds.
Administers’ record keeping procedures and reports associated with gallons delivered, cash received, billing, accounts payable and receivables.
Advises customers of state and federal assistance programs as needed.