Credit Analyst

Johnson Outdoors • Elmwood Park, WI

12h • Hybrid

About The Position

Johnson Outdoors is a global leader in innovative outdoor recreation equipment, dedicated to creating the best possible outdoor experiences for consumers around the world! With a portfolio of market-leading brands and a passion rooted in adventure, the company designs and manufactures premium products across fishing, diving, camping & watercraft categories. With 1,300 employees, 19 global facility locations and selling in over 80 countries, the Johnson Outdoors team is continuing to grow! This role, as Credit Analyst, is responsible for managing the daily credit exposure for accounts receivable per company policy. This will include, but is not limited to, collecting outstanding balances on all assigned accounts, reconciling customer accounts, establishing credit worthiness and performing internal investigations to resolve discrepancies in customer accounts. This position works a hybrid work schedule and is located at our beautiful Headquarters along Lake Michigan in downtown Racine: 555 Main Street, Racine, WI.

Requirements

• High school diploma or equivalent.
• Typically requires a minimum of 3 years’ credit and collections experience.
• Excellent verbal and written communication skills to effectively communicate with vendors and clients in an efficient and professional manner.
• Experience working with international accounts.
• Proficiency in using the Microsoft Office including Word, Excel and Outlook. Working knowledge of JD Edwards or other ERP systems such as SAP.
• Excellent time management and organizational skills plus ability to work independently or on a team.
• Experience analyzing financial statements.

Responsibilities

• Extends credit to new customers by performing preliminary credit analysis in determining customer credit status and reviewing existing customers credit limit.
• Analyzes financial data, compile reports and reviews each assigned account to make recommendations as to the size of the customer’s credit limit.
• Maintains proper documentation in customer credit files to ensure documentation adequately supports the credit exposure.
• Manages and reconciles/resolves charge backs as needed.
• Ensures that customer orders are reviewed and released in a timely manner.
• Work as liaison with all departments, including sales, customer service and finance to resolve chargebacks and other credit issues.
• Responds to customer calls and emails promptly and professionally. Contacts customers via phone and in writing to problem solve issues, answer questions and collect on past due receivables.
• Works closely with management to prepare claims for legal action.
• Responsible for handling confidential information appropriately.
• Provides credit references for our customers, as required.
• Performs other duties as assigned.

Benefits

• Share in the company’s success with competitive base salary with additional earning potential through participation in the management bonus program, and eligibility for annual pay increases.
• Find work/life balance with generous Paid Time Off and holiday benefits, a full benefits package, and broad range of employee support and fitness and wellness plans.
• Further your career with performance development and training opportunities, including our tuition assistance program.
• Have fun at work, enjoy a collaborative and casual work environment, participating in fun company events, and taking advantage of great employee discounts on all our outdoor recreational products.
• Plan for your future with our 401(k) with company match and deferred retirement contributions, Sons & Daughters Scholarship program, college savings program, life and LTD insurance, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED