Credit Analyst

Badger Meter•Milwaukee, WI

10d•Onsite

About The Position

The Credit and Collection Analyst manages an assigned portfolio of customer accounts and resolves issues affecting payment, order processing, account aging, and customer satisfaction. The role works closely with customers and internal departments to support timely payments, resolve account discrepancies, and maintain accurate account information. Work is performed in an office environment and requires operating standard office equipment.

Requirements

High school degree or GED required.
Basic knowledge of Microsoft Word and Excel required.
Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, JDE, or equivalent.
Strong communication, organization, problem-solving, and customer service skills.
Ability to set high performance standards, take responsibility for completing assignments, and demonstrate accountability.
Ability to take prompt, proactive action to accomplish work goals and achieve results beyond what is required.
Ability to communicate clearly and concisely, listen actively, and collaborate with others across the organization.

Nice To Haves

Associate degree in Business, Finance, Accounting, Supply Chain, or a related field preferred.
Three or more years of related experience preferred.

Responsibilities

Manage an assigned portfolio of customer accounts by reviewing aging and payment history and following up on past-due accounts.
Research and help resolve invoice discrepancies, deductions, short payments, pricing disputes, freight claims, and tax-related issues.
Spot-check customer orders for accuracy, including matching purchase orders to bill-to and ship-to addresses, invoice delivery details, and dollar totals.
Confer with clients to verify financial and credit transactions and resolve disputes.
Enter invoices online for certain customers.
Set up new customers in the system and verify addresses, tax-exempt status, and invoice delivery.

Benefits

Competitive pay
Annual bonus
Eligible for annual pay increases
Comprehensive health, vision, and dental coverage
15 days paid time off and 11 paid holidays
Retirement plan contribution match: 25 cents for every dollar contributed by the employee, up to 7% of eligible compensation
Annual company contribution of 5% of eligible compensation to a Defined Contribution account
Access to a certified financial planner at no cost
Employer-paid Employee Assistance Program, basic group life insurance, and short-term disability
Educational assistance and tuition reimbursement up to $5,250
Voluntary additional life insurance, long-term disability, accident, and critical illness coverage
Health Savings Account and Flexible Spending Account options