Credit Analyst

Menasha Corporation•Neenah, WI

About The Position

Key member of the Credit and Collections department reporting to Manager-Credit and Collections. Work closely with sales, customer service, tax teams and commercial finance directors to ensure customer account issues are resolved. Work with customers assigned to your portfolio to secure timely payment of invoices. Deduction resolution: Gather necessary information PO/POD’s, quotes, collection notes. Work closely with the individuals responsible for determining outcome. Manage Team in-box as needed. Review/Release Orders on Credit Hold as needed. Follow and maintain the visions outlined in the team Value/Culture Statement.

Requirements

  • At least 2 years' relevant experience required.
  • Knowledge of credit/collection processes, tools, and strategies.
  • Excellent communication, time management, organizational and critical thinking skills.
  • Detail oriented.
  • Strong negotiation skills.
  • Efficient in Microsoft Excel, Outlook, and Word.

Nice To Haves

  • Associate degree
  • SAP experience preferred

Responsibilities

  • Ensure customer account issues are resolved by working closely with sales, customer service, tax teams, and commercial finance directors.
  • Secure timely payment of invoices from customers assigned to your portfolio.
  • Gather necessary information (PO/POD’s, quotes, collection notes) for deduction resolution.
  • Work closely with individuals responsible for determining the outcome of deductions.
  • Manage the team inbox as needed.
  • Review and release orders on credit hold as needed.
  • Follow and maintain the visions outlined in the team Value/Culture Statement.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service