Credit Administration Representative

Merchants Bank•Winona, MN

1d•Onsite

About The Position

This position involves the review and due diligence associated with Commercial, Ag, and Consumer loan transactions during the loan origination and monitoring functions. Duties primarily are in the Post Close area include preparing consumer and mortgage loan satisfactions, loan input check-back and data collection, and processing paid notes and completing lien perfections. The incumbent will perform review and due diligence activities associated with Commercial, Ag, and Consumer loan transactions during the loan origination and monitoring functions. The primary responsibility of the Credit Administration Representative position is to obtain and review executed loan documentation, customer information, as well as determining transaction compliance with applicable internal bank policy, procedures, and regulatory requirements. Success in this role will include fostering a collaborative relationship, process, and procedures that benefit all stakeholders in the lending process. The incumbent will demonstrate strong verbal and written communication skills, a can-do-attitude, while being able to develop amicable solutions of moderately complex situations with internal and external customers. Position will support credit related staff at all Merchants Bank locations and will perform duties in a centralized function located in the Winona Credit Administration Center.

Requirements

Well-organized and motivated individual
Good time management skills
High level of accuracy
Ability to remain calm under pressure
Excellent communication skills
Team player
High school diploma or equivalent
Independent thought
Good organization
Self-motivation to complete tasks and remain on schedule with minimal supervision.
Personal computer skills
Good typing skills
Effective telephone and written communication skills.
Amiable personality
Ability to speak with clarity and articulate thoughts and ideas well.
Must be able to relate to all types of personalities.

Nice To Haves

Post-secondary education is preferred.
Will be required to take standard training courses as directed by the bank and will be expected to complete ongoing educational requirements as determined by area of emphasis.

Responsibilities

Preparing consumer and mortgage loan satisfactions
Loan input check-back and data collection
Processing paid notes and completing lien perfections
Obtain and review executed loan documentation, customer information, as well as determining transaction compliance with applicable internal bank policy, procedures, and regulatory requirements.
Fostering a collaborative relationship, process, and procedures that benefit all stakeholders in the lending process.
Demonstrate strong verbal and written communication skills, a can-do-attitude, while being able to develop amicable solutions of moderately complex situations with internal and external customers.
Support credit related staff at all Merchants Bank locations and will perform duties in a centralized function located in the Winona Credit Administration Center.
Supports the lending functions of the bank by preparing, reviewing, and/or retaining various loan documentation.
Responds to internal and external customer phone or written loan inquiries in a courteous, prompt and accurate manner by phone, as well as, through written correspondence.
Distributes and/or reviews a wide variety of reports both within and outside the department.
Maintains proper retention of reports within department.
Research identified customer problems utilizing problem solving skills to hypothesize causes.
Communication including recommendations with manager for correction and prevention of continued problems.
Barcode and import various documentation to bank’s document retention software (LQAS).
File Set up Maintenance and Tracking (LQAS).
Review and processing of various Mernet forms (risk rating changes, non-accruals and charge-offs, CD holds).
Process Customer and File Maintenance Reports.
Process Funded Consumer and Commercial Loans.
Prepare and monitor UCC filings including new, continuing, and other amendments as needed.
Barcode consumer and commercial loan denials, withdrawn loans, and incomplete applications.
Research of various tasks and/or requests as needed.
Prepare/Mail/Import satisfactions for all commercial, consumer, and mortgage loans.
Process commercial and consumer paid notes and complete lien perfections as needed.
Follow up on all consumer and commercial loan exceptions.
Loan input check back for consumer and commercial loan types.
HMDA input and check back and upload information from various internal systems.
CRA input and check back.