Credit Administration Representative

Merchants Bank•Winona, MN

18h•Onsite

About The Position

This position involves the review and due diligence associated with Commercial, Ag, and Consumer loan transactions during the loan origination and monitoring functions. Duties primarily are in the Post Close area include preparing consumer and mortgage loan satisfactions, loan input check-back and data collection, and processing paid notes and completing lien perfections. The incumbent will perform review and due diligence activities associated with Commercial, Ag, and Consumer loan transactions during the loan origination and monitoring functions. The primary responsibility of the Credit Administration Representative position is to obtain and review executed loan documentation, customer information, as well as determining transaction compliance with applicable internal bank policy, procedures, and regulatory requirements. Success in this role will include fostering a collaborative relationship, process, and procedures that benefit all stakeholders in the lending process. The incumbent will demonstrate strong verbal and written communication skills, a can-do-attitude, while being able to develop amicable solutions of moderately complex situations with internal and external customers. Position will support credit related staff at all Merchants Bank locations and will perform duties in a centralized function located in the Winona Credit Administration Center.

Requirements

Well-organized and motivated individual
Good time management skills
High level of accuracy
Ability to remain calm under pressure
Excellent communication skills
Team player
Regular and dependable attendance is an essential function of the job
Contribute to a positive working environment through words and actions
Greet internal and external customers in a friendly and outgoing manner
Take responsibility to ensure that internal and external customers receive outstanding service
Complete compliance and product knowledge assignments in a timely manner
Possesses knowledge and understanding of reports which remain within the department
Independent thought
Self-motivation to complete tasks and remain on schedule with minimal supervision
Personal computer skills
Good typing skills
Effective telephone and written communication skills
Amiable personality
High school diploma or equivalent

Nice To Haves

Post-secondary education is preferred

Responsibilities

Preparing consumer and mortgage loan satisfactions
Loan input check-back and data collection
Processing paid notes and completing lien perfections
Perform review and due diligence activities associated with Commercial, Ag, and Consumer loan transactions during the loan origination and monitoring functions
Obtain and review executed loan documentation, customer information, as well as determining transaction compliance with applicable internal bank policy, procedures, and regulatory requirements
Foster a collaborative relationship, process, and procedures that benefit all stakeholders in the lending process
Demonstrate strong verbal and written communication skills, a can-do-attitude, while being able to develop amicable solutions of moderately complex situations with internal and external customers
Support credit related staff at all Merchants Bank locations
Perform duties in a centralized function located in the Winona Credit Administration Center
Prepare, review, and/or retain various loan documentation
Respond to internal and external customer phone or written loan inquiries in a courteous, prompt and accurate manner by phone, as well as, through written correspondence
Distribute and/or review a wide variety of reports both within and outside the department
Maintain proper retention of reports within department
Research identified customer problems utilizing problem solving skills to hypothesize causes; Communication including recommendations with manager for correction and prevention of continued problems
Barcode and import various documentation to bank’s document retention software (LQAS)
File Set up Maintenance and Tracking (LQAS)
Review and processing of various Mernet forms (risk rating changes, non-accruals and charge-offs, CD holds)
Process Customer and File Maintenance Reports
Process Funded Consumer and Commercial Loans
Prepare and monitor UCC filings including new, continuing, and other amendments as needed
Barcode consumer and commercial loan denials, withdrawn loans, and incomplete applications
Research of various tasks and/or requests as needed
Prepare/Mail/Import satisfactions for all commercial, consumer, and mortgage loans
Process commercial and consumer paid notes and complete lien perfections as needed
Follow up on all consumer and commercial loan exceptions
Loan input check back for consumer and commercial loan types
HMDA input and check back and upload information from various internal systems
CRA input and check back