Credit Account Coordinator
Children's Healthcare of Atlanta•Atlanta, GA
•Onsite
About The Position
Resolves all credit balance patient accounts through guarantor of insurance refund, charge/credit correction, or adjustment to account. Works in partnership with other team members to provide quality service to proactively support efforts that ensure delivery of safe patient care and services and promote a safe environment at Children’s Healthcare of Atlanta.
Requirements
- 2 years of experience in account follow-up and collections
- CRT 10 key calculator by touch and typing skills
- Excellent written and verbal communications skills
Responsibilities
- Processes guarantor refunds on credit accounts created by guarantor overpayment.
- Processes insurance company refunds on credit accounts created by overpayments from insurance companies.
- Applies appropriate adjustments to resolve credit accounts.
- Documents all activity online appropriately.
- Responds to all correspondence relating to requests for refunds.
- Documents all accounts appropriately for productivity reporting.
Benefits
- Comprehensive compensation and benefit package
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
