Credible Messenger: Credible Messenger Program- 7183

Community Health Resources•Hartford, CT

2h•Hybrid

About The Position

The Credible Messenger program is a non-clinical care support and case management program that aims to assist high-risk justice-involved youth and their families living in Hartford with their identified needs related to behavioral health, substance use, medical care, housing, education, employment, legal matters, transportation, benefits, family support, and other activities of daily living. The goal of the program is to reduce re-arrests for the youth while connecting them to prosocial supports and education within their community. The Credible Messenger position works directly with the youth on their goals as well as while completing administrative, programmatic, triage, and documentation responsibilities in accordance with program and contract expectations. Join a collaborative team where every day is an opportunity to learn, grow, and change lives! The Credible Messenger position is a good fit for those who: Have lived experience with the justice system and/or who have personal roots within the city of Hartford CT. Knowledge and familiarity with the neighborhoods of Hartford and the challenges and needs of youth living in this area is preferred. Have experience with and enjoy building trust and rapport with high-risk justice-involved inner-city youth and their families. Have knowledge of local resources available to youth in the city of Hartford Have experience with collaborating with Juvenile Probation Officers or the court system Enjoy working in the community and in clients’ homes, as opposed to an office-based position Prefer a flexible work schedule with non-traditional hours, including some evenings, and being available to youth and their families outside of traditional hours. Are motivated and take initiative to support and advocate for disadvantaged youth. Who are creative and persistent in their strategies to engage reluctant youth in the program

Requirements

High School Diploma or equivalency program (GED)
Credible Messengers will come from and live in the communities of the youth to be served, shall have lived similar, relevant experiences of the youth, and have transformed their own lives.
Valid driver’s license required.
Will attend all required program trainings for CHR and CSSD

Nice To Haves

Knowledge and familiarity with the neighborhoods of Hartford and the challenges and needs of youth living in this area is preferred.
Have experience with and enjoy building trust and rapport with high-risk justice-involved inner-city youth and their families.
Have knowledge of local resources available to youth in the city of Hartford
Have experience with collaborating with Juvenile Probation Officers or the court system
Enjoy working in the community and in clients’ homes, as opposed to an office-based position
Prefer a flexible work schedule with non-traditional hours, including some evenings, and being available to youth and their families outside of traditional hours.
Are motivated and take initiative to support and advocate for disadvantaged youth.
Who are creative and persistent in their strategies to engage reluctant youth in the program

Responsibilities

Coordinate intake, engagement, and ongoing services for youth referred by CSSD/JBCSSD in accordance with program contract requirements and the Individual Service Plan.
Serve as a liaison between CHR, CSSD/JBCSSD, clients, families, natural supports, and community providers to support communication, service access, treatment planning, and discharge planning.
Link clients and families to community supports and resources, including behavioral health, substance use, medical care, housing, benefits, legal services, education, employment, and other identified needs.
Assist clients with appointment scheduling, transportation coordination, and other practical supports that promote engagement and reduce barriers to care.
Maintain accurate, timely documentation of services, contacts, referrals, and communications in compliance with agency, program, and contract standards.
Participate in supervision, team meetings, trainings, and other meetings as assigned.
Perform other duties as required.

Benefits

Ample paid time off, including a special day off for your birthday!
Contributions to your 403b Retirement Plan.
Competitive premiums with added discounts on pet, auto, and home insurance!
Tuition reimbursement and professional development programs.
Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites).
Exclusive tuition discounts for CHR employees at several local colleges/universities.
FREE robust training curriculum, featuring our brand-new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth!
Clinical supervision and/or mentoring available at many programs.
Internal career fairs: connect with recruiters to discuss your career aspirations and the various opportunities available within our over 80 programs statewide.
Annual wellness stipend.
FREE premium subscription to the Calm app, for employees and their families.
Fun activities like coloring contests, lunch & learns, office seasonal decorating contests, employee appreciation events, and more!
Up to 6 FREE confidential counseling sessions per issue, per year, for individuals, couples, & families through our EAP program.
Participate in leadership luncheons with our CEO and various agency committees!
Weekly video updates from our CEO and monthly newsletters to keep you in the loop.