Credentialing Specialist

Travel Nurse Across America•,

18h

About The Position

The Credentialing Specialist is responsible for managing Clinician files from initial submission through assignment, ensuring all baseline and facility compliance requirements are met. Specific duties and responsibilities may vary based on the business line supported (Agency — Nursing & Allied, MSP, HCS, and Locums) and will be assigned accordingly. This position works closely with Credentialing team, Client Services, Recruitment, Clients, and Clinicians depending on the business line they are supporting.

Requirements

High school diploma or equivalent
1+ years of related experience and/or training
Proficient in MS Word, Excel, and Outlook
Ability to learn new systems quickly
Excellent attention to detail
Ability to effectively work in a fast-paced and complex environment, maintaining a sense of urgency
Ability to take direction and work independently in accordance with established policies, procedures, and guidelines
Excellent customer service skills
Excellent verbal and written communication skills, and high level of comfort communicating with employees across functional areas
Knowledge of medical terminology and familiarity with occupational health
Ability to work with others to quickly resolve or escalate problems
Will accept any suitable combination of education, training, and experience

Responsibilities

Assist and prepare current and pending Clinicians in obtaining credentials such as certifications, health documents, background screening, licensure, specialty testing, and facility-specific forms, etc in adherence to defined baseline requirements for the business line supported
Maintain clear communication regarding “assignment at risk” items as they impact targeted start dates
Verify requirements are accurate and send any updates to the Hospital Database Coordinator as needed or in assigned VMS
Send clearance notice and proof of completed compliance checklist to facility per timeline requirements
Obtain and distribute reporting instructions and orientation information for Clinicians as assigned
Ensure Fast Start policy and 48-hour policy is met regarding timeliness of response to requests and communication with all parties
Achieve required monthly audit score and other performance requirements established by leadership
Serve as mentor to trainees; advise on best practices and day-to-day questions related to assignments and pending Clinicians
Participate in 1+ cross-training sessions per year (HCS, Locums, MSP, or agency) to support our shared services model
May be required to float to various business lines depending on business needs