Credentialing Specialist

Choice Healthcare Services
Remote

About The Position

The Credentialing Specialist will conduct all aspects of credentialing doctors and contracting facilities with different insurance payors. This position is 100% remote, and the company provides equipment and ongoing support. Candidates residing in the Pacific and Mountain time zones are preferred. The pay range is $23.00-$26.00/hour, based on experience. CHOICE is the largest provider of pediatric dental care in the Southwest United States, committed to delivering high-quality care to children in its communities.

Requirements

  • High school diploma or equivalent
  • Experience with Microsoft Word and Excel preferred
  • Minimum of 1 -2 years business office experience in a health care environment.
  • Demonstrate in-depth knowledge and experience in the following technology solutions – practice management system, scanning, and internet-based insurance websites.
  • Detail oriented, organized, and take initiative with good follow through required.
  • Ability to maintain detailed records
  • Excellent customer service and communication, both verbally and in writing
  • Ability to communicate and work with doctors and payors to get facilities contracted and doctors credentialed

Nice To Haves

  • Prior credentialing and contracting follow-up experience preferred.

Responsibilities

  • Enroll and revalidate doctors and facilities with payors
  • Process applications for licensing, permits, certifications, insurances, and relevant credentialing documents
  • Reviews incoming insurance correspondence and mail and maintain and update credentialing spreadsheets accordingly
  • Verify doctors’ status for employment
  • Reports issues and trends to appropriate management personnel in Central Billing Office (CBO) and works collaboratively to develop solutions
  • Consistently demonstrates a positive and professional attitude at work
  • Maintains stable performance under pressure and handles stress in ways to maintain relationships with doctors, payors, and co-workers
  • Maintains compliance with established corporate and departmental policies and procedures, quality improvement program, customer service and productivity expectations
  • Maintains satisfactory attendance and punctuality record
  • Provides supportive assistance to internal and external people regarding credentialing concerns/issues
  • Answers incoming calls from payors and offices and returns calls, addressing questions or concerns in a professional and ethical manner
  • Responsible for other relevant work functions, as requested

Benefits

  • Care for your wellbeing and work-life balance
  • Professional and personal growth
  • Experienced leadership support
  • Fun and supportive team dynamic with events and celebrations
  • Comprehensive benefit package
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