Credentialing Specialist

ASM Global • New Orleans, LA

23d • Onsite

About The Position

The Credentialing Specialist is responsible for managing and administering all credentialing processes for employees, coaches, players, contractors, vendors, media personnel, game-day staff, and visitors requiring access to New Orleans Saints / Pelicans facilities and events. This role ensures compliance with NFL security requirements, organizational policies, and stadium access protocols while maintaining accurate records and providing exceptional customer service to internal and external stakeholders.

Requirements

• 2+ years of credentialing, security administration, HR administration, or event operations experience.
• Proficiency with Microsoft Office Suite.
• Ability to maintain confidentiality and provide excellent customer service.

Nice To Haves

• Sports or entertainment industry experience preferred.
• Attention to detail and accuracy.
• Strong organizational and communication skills.

Responsibilities

• Manage the end-to-end credentialing process for team personnel, contractors, vendors, and guests.
• Create, issue, renew, revoke, and track identification badges and access credentials.
• Ensure compliance with NFL security policies and stadium access requirements.
• Coordinate game-day, training camp, and special event credentialing operations.
• Maintain secure credential databases and produce compliance reports.
• Serve as the primary point of contact for credential-related inquiries.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed