Credentialing Specialist Supervisor

Merakey • Whitemarsh Township, PA

1d • Remote

About The Position

The Credentialing Specialist Supervisor serves as the direct manager for a group of credentialing specialists who manage pre-employment and onboarding compliance requirements, including background checks, employment verifications, reference checks, pre-hire medical clearances, and other credentialing tasks. This role is responsible for monitoring team productivity by ensuring that all candidates are cleared for hire in a timely, accurate, and compliant manner, while driving operational efficiency, process improvement, and effective communication with internal and external stakeholders/vendors.

Requirements

• HS Diploma or GED required
• 5 years relevant work experience
• minimum 2 years Credentialing or HR experience required
• Strong understanding of background checks, employment verifications, and healthcare credentialing requirements.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Strong problem-solving skills and ability to remove operational barriers.
• Proficient in Microsoft Office Suite and HRIS/onboarding systems.
• Exceptional communication and interpersonal skills, with the ability to collaborate across departments.

Nice To Haves

• Bachelor’s preferred in Human Resources, Business Administration, or related field
• 1+ years of supervisory or leadership experience strongly preferred

Responsibilities

• Serve as the primary liaison for operational leaders, hiring managers, and cross-functional partners, providing credentialing updates and proactively resolving barriers that may impact start dates.
• Lead, coach, and develop a team of Credentialing Specialists to achieve productivity, quality, and turnaround-time goals.
• Oversee daily credentialing operations, including workload distribution, case coverage, and timely completion of candidate clearance activities.
• Manage the end-to-end credentialing process for new hires, ensuring compliance with company policies, regulatory requirements, and industry standards.
• Review and assess adverse credentialing reports, troubleshoot clearance delays, and escalate issues as needed to minimize hiring disruptions.
• Monitor team performance metrics, provide ongoing feedback and training, and implement solutions to improve efficiency and accuracy.
• Identify opportunities to improve credentialing workflows, processes, and technology while enhancing the candidate and hiring manager experience.
• Maintain accurate credentialing records and ensure adherence to confidentiality standards, documentation requirements, and state and federal regulations.

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED