Credentialing Coordinator (Hybrid - Asheville, NC)

Aeroflow Career•Asheville, NC

35d•Hybrid

About The Position

Aeroflow Health is seeking a Credentialing Coordinator to join their Credentialing and Licensing team. This team is crucial for ensuring the organization can provide uninterrupted services to patients by meeting payer credentialing, enrollment, and compliance requirements. The role involves close collaboration with various departments such as Compliance, Legal, Provider Relations, Emerging Markets, and Facilities to support both growth initiatives and ongoing operations. The Credentialing and Licensing team plays a vital behind-the-scenes role in maintaining strong payer relationships, accurate documentation, and adherence to complex regulatory requirements, which directly supports Aeroflow's expansion into new markets and continued patient service. This position is primarily based in the Asheville, NC office and offers a hybrid schedule, balancing in-person collaboration with flexibility.

Requirements

High school diploma or equivalent required
Proficiency with Microsoft Office and Google Workspace, including spreadsheets and database-style tools
Strong time management skills and reliable follow-through
High degree of ownership and independent thinking
Comfortable operating in an environment with pending applications, verifications, or approvals from outside organizations
Proactively track outstanding items, identify opportunities to move work forward, and manage uncertainty without needing constant guidance
Strong organizational skills with the ability to manage multiple, detail-heavy tasks simultaneously
Proven ability to follow complex processes accurately and consistently
Proactive communication style, including comfort with follow-up via email and phone
Ability to maintain high levels of accuracy in documentation and data entry
Strong written communication skills and attention to detail
Ability to learn new systems, rules, and requirements quickly
High level of discretion and integrity when handling sensitive or confidential information
Regular and reliable attendance as assigned by your schedule

Nice To Haves

Associate's or bachelor's degree preferred
Prior experience in healthcare, credentialing, enrollment, or payer-facing roles
Experience working in regulated or compliance-sensitive environments
Familiarity with database-driven tools such as Microsoft Access or similar systems
Background in legal support, compliance, or operations

Responsibilities

Manage and submit government (Medicaid) and commercial payer credentialing and revalidation applications
Proactively communicate with payers regarding application status, documentation needs, and approval timelines
Maintain accurate, organized credentialing records and supporting documentation
Partner cross-functionally with Compliance, Legal, Provider Relations, Corporate Development, and Emerging Markets teams
Obtain and submit insurance certificates, surety bonds, accreditation documentation, and annual filings
Prepare and process attestations, provider directory verifications, and roster submissions
Track and process license renewals related to provider enrollment
Complete CHOW submissions and other payer-specific updates
Maintain digital credentialing files and submission records
Process inbound payer communications, including physical mail received in-office
Complete special projects, such as researching new license requirements or enrollment processes with Medicaid plans
Maintain HIPAA/patient confidentiality
Ensure regular and reliable attendance as assigned by your schedule

Benefits

Health Plans with FSA or HSA options
Dental Insurance
Vision Insurance
Optional Life Insurance
401K with Company Match
12 weeks of parental leave for birthing parent
4 weeks leave for non-birthing parent(s)
Additional Parental benefits to include fertility stipends, free diapers, breast pump
Paid Holidays
PTO Accrual from day one
Employee Assistance Programs