Credentialing Coordinator
About The Position
At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission.
Requirements
- Knowledge of healthcare regulations, including those related to Medicare, Medicaid, and commercial insurance plans.
- Strong organizational and communication skills.
- Attention to detail and ability to manage multiple tasks simultaneously.
- Proficient in Microsoft Office Suite
- Minimum of two (2) years of experience in clinical credentialing
Nice To Haves
- Experience working with credential software such as MD Staff, preferred.
Responsibilities
- Serve as the primary administrative contact for all new staff during onboarding
- Communicate clearly with candidates on what to expect throughout the credentialing process
- Send reminders and follow up on outstanding documents to ensure timely completion and prevent onboarding delays
- Coordinates communication between Credentialing, People Operations, department leaders, and external licensing or training entities
- Request, collect, and track all required documents across all disciplines (ID, CV, licenses, certifications, education records, immunization records, etc.)
- Ensure all documents are complete, accurate, and received prior to verification by the Credentialing Specialist
- Monitor expirations (licenses, DEA, life support certifications) and communicate with staff to obtain updates
- Maintain accurate logs, spreadsheets, checklists, and credentialing databases
- Compile credentialing documents for review by the Credentialing Specialist, Department Chair, or Department Director
- Organize all documents in accordance with HRSA best-practice standards for credentialing documentation.
- Ensure all required elements are present prior to formal verification steps
- Coordinate meeting schedules, committee packet deadlines, and communication timelines
- Support weekly cross-departmental meetings by providing status updates and identifying documentation gaps
- Helps streamline administrative workflows to reduce bottlenecks for Credentialing Specialists
- Assists in maintaining audit-ready credentialing files to support HRSA Operational Site Visits and FTCA requirements
- Provides timely assistance to staff regarding document needs or process questions
- Collaborate with internal teams to ensure smooth onboarding and timely start dates
- Supports continuous quality improvement efforts within the credentialing department
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
