Credentialing Associate (Remote)

Pair Team

10d•Remote

About The Position

The Credentialing Associate owns the recurring maintenance, renewal, and offboarding workflows that keep Pair Team's providers compliant and active with payers. Partnering closely with the Senior Credentialing Specialist, this role manages deadline-driven cycles - including but not limited to license renewals, compliance monitoring, CAQH management, and payer enrollments, covering revalidations, recredentialing, and demographic updates. Success here means strong organization and comfort juggling many recurring deadlines at once. This is a fully remote, full-time position open to candidates anywhere in the United States. The regular schedule is Monday through Friday, 9:00 a.m. to 5:30 p.m. (any time zone)

Requirements

1–2 years of experience in healthcare licensing operations or credentialing support preferred, not required
High attention to detail and comfort managing deadline-driven, recurring workflows
Strong organizational skills, with the ability to track multiple providers across multiple credentialing cycles and platforms simultaneously
Clear communication skills for coordinating with clinical staff on documentation needs
Comfort working in spreadsheet and tracking tools
Must have a quiet, HIPAA-compliant at-home work environment with reliable internet and cell phone access

Nice To Haves

Familiarity with CAQH and clinical licensing management is a plus

Responsibilities

Track renewal deadlines for all active NP, MD, and RN licenses; prompt clinical staff to initiate renewals ahead of expiration and track completion
Coordinate with CVO and providers to ensure timely license renewal submission
Manage CAQH re-attestation cycles (every 60–90 days) across all active providers
Maintain up to date CAQH profiles for providers, including updating with new Medicaid IDs, licenses, practice location or changes, COI updates, and renewals
Monitor CAQH profiles for completeness and accuracy on an ongoing basis
Manage Medicare and Medicaid revalidation cycles at the group level, tracking deadlines and initiating submission in advance of due dates
Manage payer recredentialing cycles and completing demographic or enrollment updates with active payer relationships, including gathering required documentation from providers and coordinating with payer portals
Track recredentialing submission status and follow up on outstanding items
Collect and update provider personal documentation, including driver’s licenses, addresses, board certifications, and CPR certifications; route documentation to relevant payer or credentialing systems as required
Manage end-to-end credentialing offboarding for departing providers, including COI carrier updates, ACCESS/Medicare roster removals, Medicaid terminations, payer disenrollment, and CAQH offboarding
Provide overflow support to the Senior Credentialing Specialist during new-state expansion activity, including documentation gathering, provider data preparation, and tracking for new-state license applications and group enrollment submissions
Support surge capacity on CVO or vendor coordinated workflows when new market timelines require additional bandwidth