Sr. Credentialing & Enrollment Specialist (Remote)

Rula•,

20d•$80,000 - $91,200•Remote

About The Position

Rula is a remote-first mental healthcare company focused on making mental health care more accessible. The Sr. Credentialing & Enrollment Specialist will help scale the systems that enable Providers to begin seeing patients quickly and efficiently. The role supports timely and accurate credentialing and enrollment, including scoping enrollment requirements for new payer implementations, submitting applications, and guiding Providers through the process. The specialist will collaborate with cross-functional teams on new payer launches, share operational insights, and help educate and support credentialing and enrollment associates as processes and payers are introduced.

Requirements

At least 3 years of experience in a healthcare setting working with or for health insurance plans, networks, or credentialing verification organizations.
At least 2 years of experience enrolling providers with regional or national payers.
Experience working collaboratively across teams, including Account Delivery or Provider Success.
Experience developing, documenting, and optimizing new processes into clear documentation.
Proficiency with spreadsheets such as Excel or Google Sheets and CRM or ticketing platforms such as Salesforce or Zendesk.
Ability to quickly adapt to and learn new software, such as Airtable or Certify.

Nice To Haves

Experience in a fast-paced environment, such as a startup or large healthcare system.
Experience enrolling providers with regional or national payers, preferably in behavioral health.
Familiarity with CAQH, NPPES, CMS, and NCQA requirements.
Experience working with a Credentials Verification Organization (CVO).

Responsibilities

Scope enrollment requirements for new payer implementations.
Submit provider enrollment applications.
Guide Providers through each step of the credentialing and enrollment process.
Collaborate with cross-functional teams to support new payer launches and share operational insights.
Educate and support credentialing and enrollment associates when new processes and payers are introduced.
Develop, document, and optimize processes into easy-to-understand documentation.

Benefits

Medical, dental, vision, life, and disability benefits, plus FSA/HSA.
Access to a 401(k) plan.
Generous time-off policies, including two company-wide shutdown weeks each year for most employees.
Paid parental leave for birthing, non-birthing, adopting, and fostering parents.
Employee Assistance Program (EAP).
Quarterly department stipend for team-building activities or in-person gatherings.
Community and employee resource groups.
New-hire home office stipend and a $50 monthly stipend toward internet or cell phone expenses.
Year-round wellness initiatives and a $50 monthly wellness stipend.
Remote work environment with working hours intended to support work-life balance.
Attractive pay and benefits, with pay ranges disclosed regardless of U.S. location.