Credentialed Trainer

American Addiction Centers • Rome, GA

3d • $25 - $38 • Onsite

About The Position

This full-time position is responsible for providing onsite provider personalization after EPIC U classes, ongoing provider support for epic specific personalization, and adding/updating technical applications such as MFA's and IT technology. The role also involves providing drop-in services for all Floyd Teammates. The schedule is Monday-Friday, 8:00 AM to 4:30 PM.

Requirements

• Associate’s degree in business, Adult Education, Clinical or IT Related Field
• Typically, 2 years experience in adult education, clinical informatics or healthcare required.
• Strong organizational skills
• Strong communication skills (verbal and written)
• Ability to present to large groups of people both virtually, in person and recorded as needed
• Effective critical thinking skills, decision making and problem solving
• Proficient with all Microsoft office products and the ability to learn other applications proficiently

Nice To Haves

• Epic Credentialed Trainer Certification required within 6 months of hire
• Bachelor’s Degree in Business, Adult Education, IT or Related Field
• Previous Epic experience in IT or as an end user preferred.

Responsibilities

• Facilitate electronic health record (EHR) and clinical application training through synchronous and asynchronous methods including computer-based training, facilitated interactive virtual workshops, on-site training, virtual instructor led training and virtual reality/simulation-based scenarios.
• Conduct testing of lesson plans in the training environment for accuracy following upgrades and other significant changes.
• Conduct review of training documents for quality, relevancy and accuracy in the training environment annually and maintain current inventory of education materials.
• Identify opportunities to improve lesson plans, training strategies, curriculum, tactics and offer suggestions for enhancing engagement and support of the training program.
• Conduct 1:1 personalization session with clinicians to ensure effective and efficient use of the EHR, tailored to the specific needs of the user.
• Gather feedback on all training delivered.
• Facilitate follow-up and ongoing training, both in individual and group settings using content based on user data.
• Assist in the review of all education documents for accuracy and relevance (tip sheets, job aids, quick start guides, etc.) for all clinical end users.
• Keeps abreast with industry trends and best practices for training and development through continuous education, professional organizations and conferences.

Benefits

• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree