Credential Specialist

Chapman University Careers•Irvine, CA

17h

About The Position

Under the general supervision of the Assistant Dean for Accreditation and Assessment, the Credential Specialist evaluates, verifies, and processes candidate eligibility for all credentials, certificates, and permits recommended by the Attallah College of Educational Studies, including Multiple Subject, Single Subject, Education Specialist, Pupil Personnel Services (School Counseling and School Psychology), and University Intern credentials. The Specialist represents the university in credential transactions with the California Commission on Teacher Credentialing (CTC), serves as the college’s authoritative source on credential requirements for candidates, faculty, staff, and employers, and maintains the credential data that support state, federal, and accreditation reporting. The Specialist works in close coordination with program directors and the Teacher Education Fieldwork Manager so that eligibility determinations, placements, and credential recommendations proceed on schedule.

Requirements

Bachelor’s degree or equivalent combination in education and experience.
Working knowledge of California standards and requirements for teaching and service credentials.
Strong computer skills, including Microsoft Office and Canvas, and the ability to learn enterprise systems needed to perform job functions.
Strong organizational skills to plan and prioritize work, meet deadlines, and keep candidates on track toward credential recommendation.
Strong written and oral communication and interpersonal skills, including the ability to explain complex requirements clearly to candidates, faculty, and employers.
Attention to detail and accuracy in records and data.
Strong computer skills in the use of Canvas and Microsoft applications
Strong technical skills to learn and use enterprise and other systems needed to perform job functions.
Attention to details.
Ability to evaluate information, assess alternatives, and make sound, well-documented determinations, working both independently and as part of a team.
Ability to demonstrate tact and diplomacy and to maintain the confidentiality of student records in accordance with FERPA.

Responsibilities

Accountable for accurate, timely credential recommendations for every eligible candidate, with no recommendation delayed or issued in error because of an incomplete or inaccurate record.
Evaluates academic qualifications for initial, renewal, and appeal actions on credentials, certificates, and permits for in-state, out-of-state, and out-of-country candidates.
Verifies completion of all program and state requirements before recommending candidates to the CTC, including passage of the CalTPA for preliminary teaching credentials.
Completes and uploads required CTC verification forms for candidates recommended under an alternative passing standard.
Evaluates Subject Matter Competency and, where applicable, Basic Skills Requirement documentation at admission and throughout the program to determine eligibility under CTC requirements.
Directs the work of graduate student assistants and part-time staff who assist with transcript review and Subject Matter Competency determinations.
Evaluates eligibility for University Intern credentials, verifies completion of intern prerequisites, issues Intern Eligibility letters, recommends eligible interns to the CTC, and monitors intern credential status, extensions, and program completion.
Reviews and processes Early Completion Option (ECO) applications in coordination with the Director of Teacher Education and the CalTPA Co-Directors.
Verifies credential-related requirements for student teaching and fieldwork applications (e.g., Certificate of Clearance, Subject Matter Competency) and communicates determinations to the Teacher Education Fieldwork Manager and Counseling and School Psychology program leadership before placement.
Notifies the CTC whether a credential, certificate, or permit is cleared for issuance or must be held.
Tracks pending, held, and incomplete recommendations and follows up with candidates and the CTC until each is resolved.
Prepares denial and appeal letters when a candidate has not met requirements and provides candidate credential documentation to the CTC.
Establishes and maintains complete, accurate candidate credential files (academic record, program, degree, and credential requirements) in PeopleSoft/Campus Solutions, ImageNow, and the Tevera/ELC platform.
Accountable for candidates, faculty, staff, and employers receiving accurate, consistent, and timely credential information.
Advises candidates, faculty, and staff on credential requirements, processes, and timelines, and assesses transcripts and test scores to determine each candidate’s progress toward credential recommendation.
Develops and updates individual program plans and Credential Progress Reports so that each candidate knows which requirements remain.
Provides technical advising and transcript review for degree and credential completion, and supports candidate petitions across programs, including requests for course substitutions and applications of the seven-year rule.
Serves as the authoritative resource on the Certificate of Clearance and other clearance requirements and supports program staff who guide candidates through the application process.
Responds promptly to phone, email, and in-person credential inquiries.
Serves as the college’s point of contact for school districts, county offices of education, and employers on candidates’ credential status and eligibility, and responds to verification requests (including eligibility-for-employment letters and program completion documentation) in accordance with FERPA and university policy.
Collaborates with faculty and staff on the relationship between degree requirements and credential requirements and serves as liaison to other university departments on credential-related inquiries.
Accountable for accurate, consistent credential data that support state, federal, and accreditation reporting.
Maintains credential program enrollment, completer, and recommendation data, and reconciles it against PeopleSoft/Campus Solutions and CTC records.
Prepares and submits Title II reports twice each year and provides credential data for CTC, AAQEP, and other state and federal reporting.
Works with the Assessment Coordinator to provide the Assistant Dean for Accreditation and Assessment with accurate candidate data and reports as requested.
Supports CTC and AAQEP accreditation activities, including preparing evidence, attending accreditation meetings, and participating in site visit interviews.
Accountable for current, accessible credential information across all Attallah College credential programs.
Maintains the Credential Analyst Handbook and the credential content on the college website, in program handbooks, and on program Canvas sites, ensuring that all requirements, links, and forms are accurate.
Maintains resource documents describing the rules, regulations, and requirements for each credential, certificate, and permit offered by Attallah College, including the Basic Skills Requirement, Subject Matter Competency, Teaching Performance Expectations and CalTPA, TB clearance, CPR, U.S. Constitution, and Certificate of Clearance.
Provides timely updates to program leadership, faculty, and staff when credential rules, regulations, or processes change.
Develops and delivers credential workshops, instructional videos, and a monthly credential newsletter, and presents at program orientations, classes, and events.
Attends statewide credential analyst meetings and CTC information sessions (virtually or in person) to remain current on credentialing requirements.