SkillSpring CRED NYC Case Manager
About The Position
SkillSpring is seeking a Case Manager for our Community Resources for Employment and Development Program (“CRED NYC”) Program. The Case Manager will work directly with trainees participating in our CRED NYC program that includes work readiness, Certified Nursing Assistant (CNA) classroom-based course instruction, and onsite clinical and professional training. The Case Manager will focus on trainees’ mental health, well-being, and self-management, providing services that support trainees’ needs through small groups and one-on-one sessions as needed. This full-time role requires flexibility in working mornings, evenings, and Saturdays at multiple sites, with hours, days, and locations varying based on seasonal changes.
Requirements
- Trauma-Informed Workshop design and delivery
- Experience with social service support and mental health referrals
- Strong documentation and data management skills
- Ability to cultivate and maintain strategic partnerships
- Understanding of CRED NYC contract regulations
Nice To Haves
- Experience working with youth and young adults from under-resourced communities
- Familiarity with Certified Nursing Assistant (CNA) training programs
Responsibilities
- Design Trauma-Informed Workshops
- Create Trauma-Informed information sheets for case managers
- Plan, Conduct, and Deliver Trauma-Informed Workshops
- Distribute and collect pre-and post-Trauma-Informed surveys
- Conduct community outreach to increase workshop attendance
- Provide assistance to workshop attendees in need of social service support including mental health referrals
- Follow up on all referrals
- Document all activities, including workshop events and referrals
- Provide clinical support for staff to better assist trainees
- Cultivate and maintain relationships with key strategic partners in education, career development, intergenerational programming, and youth development to ensure trainee enrollment and retention
- Ensure accurate collection, analysis, and management of data for internal and external reporting, improving mechanisms to ensure accountability and transparency
- Develop and enhance tools to support SkillSpring in generating employment and economic opportunities, including communications collateral, reporting templates, policies, and protocols
- Adherence to all CRED NYC contract regulations
- Perform other related duties as required
Benefits
- Health insurance
- Dental insurance
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
