Creative Services Specialist

GHD • Eureka, CA

4d • Hybrid

About The Position

At GHD, we are committed to empowering our people to make a positive impact. GHD Advisory focuses on creating sustainable commercial outcomes with clients driving change in water, energy, and urbanization. We are seeking a Creative Services Specialist to join our Strategic Communications, Engagement and Communities team. This role can be located in any of our GHD offices, including Eureka or Sacramento. The specialist will lead the creative process for communications deliverables related to public engagement, community outreach, stakeholder presentations, project branding, digital/social campaigns, and print collateral. Key responsibilities include developing and maintaining brand guidelines, managing multiple creative projects, overseeing multi-channel assets, and coordinating with internal teams. The role also involves using data to evaluate communications performance and ensuring accessibility and inclusion by adhering to ADA and Section 508 compliance standards. This position is ideal for someone passionate about transforming infrastructure systems through strategic design and empowering clients.

Requirements

• Bachelor’s degree in Graphic Design, Communications, Marketing, or equivalent experience.
• 3 to 7 years of progressive experience in creative services, marketing communications or engagement roles, ideally within the AEC, infrastructure or public-sector context.
• Proficiency with design/production tools (Adobe Creative Suite, Microsoft 365e, presentation software, digital/social platforms); familiarity with websites and emerging visualization/engagement tools for public meetings a plus.
• Demonstrated portfolio of creative work across digital, print and event/media channels, especially in public or stakeholder-facing engagements.
• Self-starter and strong organizational skills: able to lead through ambiguity, manage budgets/timelines, coordinate across disciplines, deliver high-quality work under deadlines.
• Excellent visual design sensibility, storytelling ability and communication skills (written, verbal, presentation).
• Experience in community/public-engagement or stakeholder communications within AEC, infrastructure or built-environment projects is highly desirable.
• Collaborative mindset, comfortable working with both creative teams and technical professionals (engineers, planners, architects) and translating technical content for public audiences.
• Ability to work both independently and collaboratively with project staff and partners
• Ability to effectively work in a fast-paced environment

Nice To Haves

• Familiarity with websites and emerging visualization/engagement tools for public meetings a plus.
• Experience in community/public-engagement or stakeholder communications within AEC, infrastructure or built-environment projects is highly desirable.

Responsibilities

• Lead the creative process from concept through execution for communications deliverables tied to public engagement, community outreach, stakeholder presentations, project branding, digital/social campaigns, and print collateral.
• Oversee creative assets across channels including presentation decks, websites, infographics, renderings, event graphics, signage, social/digital content, video/animation (where applicable), and print materials.
• Manage multiple concurrent creative projects, prioritize workflow, track budgets, and ensure timely delivery and quality control of materials.
• Assist with stakeholder engagement by arranging actions, meetings, events, and supporting materials to promote stakeholder understanding and commitment.
• Collate and analyze data using preset tools, methods, and formats.
• Collate and summarize information for use in developing content and write first drafts of straightforward content for print or websites.
• Organize and prepare complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for special reports.
• Deliver required outcomes by coordinating activities of subcontractors and suppliers; act as a primary point of contact for them while working within an established contract to deliver successful public relations and government relations campaigns.
• Identify, within the team, instances of noncompliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate.
• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
• Develop tactical public relations campaigns planning to assist in the achievement of public relations goals.
• Help others get the most out of external communications systems by offering support and advice.
• Help senior colleagues manage client and customer relationships by using relevant sales or client systems.

Benefits

• Hybrid Work Model: combining in-office collaboration and flexibility. Join us in the office three days a week.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level