Creative Services Director

Rocky Mountain Soap Company•Canmore, AB

3d•Hybrid

About The Position

The Creative Services Director is a visionary who guides Rocky’s overall creative, bridging the gap between strategy and design by transforming objectives into compelling visual and narrative concepts. This role is responsible for planning, directing, and evaluating the creative activities that support Rocky’s brand, marketing, communications, product launches, and digital presence. This position works Monday through Friday and is based out of our workshop in Canmore, Alberta, with the option to work in a hybrid capacity.

Requirements

College/CEGEP in Graphic Design, Marketing, or a related field
Minimum 5 years of experience in creative leadership, branding, or design, experience leading a team preferred
Excellent communication and collaboration skills, with the ability to influence cross-functional partners
Highly organized with strong project management and prioritization skills
Experience managing budgets, timelines and external partners
Proficiency in creative tools and platforms (Adobe Creative Suite or similar)
Must have experience directing beauty and fashion photoshoots
Must be comfortable directing models, photographers and videographers
Must have a valid driver’s license and be willing to travel

Nice To Haves

Direct hands-on experience in set-building and prop-styling is an asset

Responsibilities

Plan, direct, and evaluate the creative activities that support Rocky's marketing, communications, product, retail, ecommerce, strategic partners and digital strategies
Lead and inspire the Creative Team through regular mentorship, coaching, and performance development
Lead and shape the creative vision and direction for campaigns, product launches, retail experiences, ecommerce, packaging, photography, video, and digital channels
Conceive and develop innovative creative concepts that support business objectives, strengthen brand awareness, and promote Rocky products and services
Collaborate with Marketing, Communications, Retail, Ecommerce, Strategic Partners, Product, and external partners to develop integrated creative solutions that support customer acquisition, engagement, and retention
Direct and evaluate the creative execution of advertising, marketing, communication, and promotional initiatives across owned, earned, and paid channels
Ensure consistency and excellence across all brand touchpoints, maintaining and evolving Rocky’s visual identity and creative standards
Lead creative direction for all brand photography and video production, including pre-production planning, on-set execution, and post-production review and approval
Review and approve creative work, providing clear, actionable feedback to elevate quality, effectiveness, and business impact
Manage creative workflows, project priorities, budgets, timelines, resources, and external agency or production partners
Collaborate with cross-functional teams to support product development and go-to-market initiatives through compelling creative storytelling and customer experiences
Partner with Marketing and Ecommerce teams to support and enhance Rocky’s online presence across website, social media, digital marketing, and other customer-facing channels
Identify opportunities to improve creative processes, workflows, tools, and team effectiveness while fostering a culture of innovation and continuous improvement
Evaluate creative performance and effectiveness, using insights and feedback to inform future creative strategies and recommendations