Creative Repair Specialist
About The Position
Surface Experts is seeking a Creative Repair Specialist to join their team. This role is ideal for individuals who enjoy hands-on work, have a creative flair, and like finding unique solutions to repair challenges. As a technician, you will perform creative repairs, typically completed in an hour or less, offering an artistic outlet within your job. The company emphasizes a great work-life balance with no required overtime, nights, or weekends. Technicians are provided with a company car, tools, and comprehensive training in a new and emerging trade. The role involves daily fieldwork, completing multiple creative repairs on-site, and maintaining excellent customer service and communication. You will learn and apply a unique 5-step repair process, mastering various tools and techniques. The company values creativity, attention to detail, and a customer-first mindset, aiming to provide long-lasting repairs as an alternative to replacement, thereby saving customers time and money while reducing landfill waste.
Requirements
- Hands-on experience doing some form of manual work – From construction and manufacturing, to painting or sculpting.
- A keen eye for color matching and attention to detail.
- Familiarity with hand tools and an interest in mechanical or repair work.
- Strong communication skills and a customer-first mindset.
- The ability to work independently and as part of a team with an excellent work ethic.
- The desire to serve by going the extra mile
Nice To Haves
- A background in facilities maintenance is helpful but not a deal breaker.
- A background in painting, sculpting, whittling, drawing, and other visual arts of various mediums can excel at Surface Experts.
- Art background can help you excel.
Responsibilities
- Complete 4 or more creative repairs on-site each day
- Perform work on-location while displaying good customer service and communication
- Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.
- Treat tenants and staff with exceptional customer service
- Update progress on repairs by entering information and notes on our CRM/Dispatch tool
- Problem-solve alongside our designated Support Team for any issue
- Learn and integrate our one-of-a-kind 5-step process into your creative routine
- Master each instrument and tool in your personalized tool-kit
- Flex your artistic talents – each repair requires a unique solution
Benefits
- Company car
- Free uniforms
- Paid time off
- Profit sharing
- Training & development
- Base Salary + Bonus Opportunity: Performance-based commissions starting on day 1
- Great Work/Life Balance: No required overtime, no nights, no weekends
- Time Off: Paid holidays and accruable vacation
- Paid New Hire Training: Onboarding includes learning alongside a trained technician
- Tools Included: All necessary tools and products are provided
- Learn a New Trade: Develop skills in a brand-new emerging trade
- Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
- Small Business: Local business with an owner who works alongside the team each day
- Mentorship Opportunities: Ongoing repair training and career development
- Dedicated Help Lines: Technician Support Team on call to assist to questions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
