Creative Repair Specialist
About The Position
Surface Experts is seeking a Creative Repair Specialist to join their team. This role involves making things using your hands, with hobbies that involve color or 3-D art, and finding creative solutions to various repair challenges. Technicians creatively complete a variety of repairs, many of which can be done in an hour or less. The company offers a unique artistic outlet as a part of the job. Surface Experts is a comprehensive hard surface repair company that fixes minor damages to surfaces like Bathtubs, Cabinets, Floors, Appliances, Countertops, Furniture, and Elevator Panels. They combine traditional trades with original processes and products to provide long-lasting, aesthetically pleasing repairs, focusing on repairing small spots as an alternative to full resurfacing. Their typical repair is quick, clean, and environmentally conscious, aiming to save customers money and time while reducing landfill waste.
Requirements
- Hands-on experience doing some form of manual work – From construction and manufacturing, to painting or sculpting.
- Must be able to see, distinguish, and replicate colors – A familiarity with color and color matching is integral to our process.
Nice To Haves
- A background in facilities maintenance is helpful but not a deal breaker.
- Backgrounds in painting, sculpting, whittling, drawing, and other visual arts of various mediums can excel at Surface Experts.
- Talent with color is vital in matching colors and patterns for complex repairs.
Responsibilities
- Complete 4 or more creative repairs on-site each day
- Perform work on-location while displaying good customer service and communication
- Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.
- Treat tenants and staff with exceptional customer service
- Update progress on repairs by entering information and notes on our CRM/Dispatch tool
- Problem-solve alongside our designated Support Team for any issue
- Learn and integrate our one-of-a-kind 5-step process into your creative routine
- Master each instrument and tool in your personalized tool-kit
- Flex your artistic talents – each repair requires a unique solution
Benefits
- Training Completion Bonus
- 401(k)
- Bonus based on performance
- Company car
- Competitive salary
- Free food & snacks
- Free uniforms
- Paid time off
- Training & development
- Base Salary + Bonus Opportunity: Performance-based incentives starting on day 1
- Great Work/Life Balance: No required overtime, no nights, no weekends
- Time Off: Paid holidays and accruable vacation
- Paid New Hire Training: Onboarding includes learning alongside a trained technician, as well as completion of the Surface Experts Technician Training Course, a one week course in either Spokane, WA or Atlanta, GA
- Company Car: Each technician drives a branded company vehicle for job duties
- Tools Included: All necessary tools and products are provided
- Learn a New Trade: Develop skills in a brand-new emerging trade
- Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
- Small Business: Local business with an owner who works alongside the team each day
- Mentorship Opportunities: Ongoing repair training and career development
- Dedicated Help Lines: Technician Support Team on call to assist to questions
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
