Creative Project Manager

Smart LLC•Torrance, CA

11h•$80,000 - $100,000•Onsite

About The Position

Chemical Guys is a fast-growing brand at the intersection of automotive care, creativity, and community, creating products that people are proud to use and share. Their products are available online, at leading retailers, and in specialty automotive stores, with a growing international presence, supported by a passionate global community. The company is seeking an organized and calm individual who enjoys keeping creative work moving and finds satisfaction in well-run projects. This role requires someone who can work effectively with creatives, communicate with business stakeholders, and bring structure to a fast-moving environment without hindering progress. The position is within Creative Services, reporting to the Director of Creative Services, and is part of the broader Brand team (marketing, social, product, and creative services). The Creative Project Manager will primarily support the Brand team while collaborating closely with stakeholders across the organization, including sales, e-commerce, and compliance. Key responsibilities include managing workload, capacity, and the systems that enable the creative team to perform optimally. Day-to-day tasks involve managing a diverse range of projects such as website updates, sales assets, product launches, and marketing campaigns. The ideal candidate will be adept at handling both quick-turn tickets and coordinating multi-team deliverables, and will contribute to building efficient workflows. A background in creative project management, practical experience with project management tools, and an interest in leveraging automation and AI for team efficiency are highly valued.

Requirements

5+ years of experience in creative project management in an in-house or agency environment.
Experience with project management tools such as Asana, Basecamp, Jira, or similar platforms.
Ability to manage a high volume of projects across different workstreams, while adapting to shifting priorities.
Experience building or improving workflows, with a solid understanding of project management and creative process best practices.
Comfort using AI tools or exploring new technology to improve team efficiency.
Strong attention to detail and ability to spot risks early, with clear and thoughtful communication.
Strong interpersonal skills, with experience working in client-facing or cross-functional environments.
Experience working with external or overseas creative partners, including onboarding and coordination.
A resourceful, steady approach to problem-solving, and an interest in building systems that help teams work better.

Nice To Haves

Experience with Asana is a plus.
Familiarity with Bynder or similar DAM platforms is a plus.
Experience with CPG/retail brands and new product launches is a plus.

Responsibilities

Own the day-to-day management of a high volume of concurrent projects across multiple workstreams including website, sales, marketing, and new product go-to market launches.
Manage all project details from intake to delivery: entering tickets, scoping requests, ensuring briefs are clear and actionable, monitoring deadlines, and facilitating feedback, approvals, and sign-offs across teams.
Monitor dependencies and proactively flag risks, sharing weekly status updates with stakeholders and leadership.
Leading project and risk review meetings with clear next steps.
Help remove roadblocks with a solutions-first mindset, keeping projects moving forward.
Support the team in understanding capacity across workstreams, balancing priorities and setting realistic expectations with stakeholders.
Help design and refine creative workflows, including intake criteria, project stages, approval paths, and stakeholder responsibilities.
Build and maintain Asana automations and rules to reduce manual work and improve accuracy.
Use AI tools to support the project management process, from drafting briefs and summarizing feedback to forecasting timelines and surfacing insights.
Evaluate and recommend tools that help streamline creative operations and support their rollout.
Act as a reliable partner to teams across the organization, including sales, e-commerce, and compliance, serving as a key point of contact for incoming work.
Collect and share stakeholder input, helping ensure the creative team has clear direction and that final deliverables meet project goals and quality standards.
Coordinate with external and overseas design and video partners, and support sourcing and onboarding new vendors as needed, managing briefs, feedback cycles, and final delivery.
Support the team’s use of Bynder for asset sharing and organization, helping ensure assets are easy to find and delivered to the right stakeholders.