Creative Operations Project Manager

Thermacell Repellents, Inc.•Bedford, MA

62d•$86,900 - $115,800•Hybrid

About The Position

The Creative Operations Project Manager at Thermacell is accountable for enabling the company’s go-to-market engine by ensuring creative work across packaging, POS, campaigns, and commercial assets moves from request to execution with clarity, rigor, and discipline. This role owns the end-to-end workflow and execution framework for creative work in a highly regulated, seasonal, consumer products environment. They serve as the central point of coordination for creative intake, prioritization, timelines, and resourcing, ensuring work is aligned to Thermacell’s commercial roadmap, brand standards, and regulatory requirements. Acting as the operational connective tissue between Marketing, Sales, Operations, Regulatory, and external partners, the Creative Operations Manager reduces ambiguity around ownership, prevents rework, and ensures creative deliverables are delivered on time, in alignment with established brand standards, and ready for production and retail execution. This role brings an evolution of centralized structure where work has historically been fragmented across teams. This position plays a critical role in scaling Thermacell’s creative output without sacrificing accuracy, speed, or quality.

Requirements

3-5+ years in creative operations, project management, or trafficking, ideally in agency or in-house creative teams.
Proficiency in project management tools (e.g., Monday, Asana, Jira, Lytho).
Strong, data-driven understanding of creative production workflows.
Exceptional organization, communication, and interpersonal skills
Experience with Stage-Gate process
Ability to translate marketing brief into creative brief
General knowledge and understanding of printing process
Familiar with AI tools and basic artwork process
Experience in packaging design and working with brand guidelines
Candidate must be authorized to work for any employer in the United States on a full-time basis.

Nice To Haves

Bachelor’s degree in Marketing, Design, Communication or Operations preferred.

Responsibilities

Manage and continuously improve the lifecycle of creative projects from intake through final delivery, serving as the single source of truth for timelines, status, and execution.
Intake, Prioritization & Capacity Planning: Manage creative demand by standardizing intake, prioritizing work against business needs, and aligning resources to timelines and capacity.
Resource & Vendor Coordination: Coordinate internal creative resources and external agencies to ensure balanced workloads, clear expectations, and on-time delivery.
Project Management & Scheduling: Define and manage project plans, milestones, review stages, and approvals for campaigns, packaging, POS, and commercial assets.
Cross-Functional Stakeholder Partnership: Act as the primary Marketing liaison between Creative, Sales, Operations, Regulatory, and leadership to reduce friction, resolve conflicts, and drive clarity.
Budget Tracking & Performance Metrics: Track project costs and invoices and report on operational metrics such as volume, velocity, and efficiency.
Tools & Systems Ownership: Own and optimize creative workflow and asset management tools (e.g., Monday, Asana, Workfront, Canto, Lytho).
Ensure final deliverables align with established brand standards, quality requirements, and regulatory approvals prior to release or production.
Vendor & Contract Coordination: Support vendor onboarding and coordinate SOWs and project documentation in partnership with Finance and Legal.

Benefits

Competitive base salary ($86,900 - $115,800) and an Annual Target Bonus opportunity.
Best-in-class medical & dental insurance where Thermacell pays for 82.5% of the premiums.
Thermacell pays for the first half of your medical deductible through our Health Reimbursement Account for PPO & HMO Plans.
Contributes to your Health Savings Account if you enroll in the HSA plan.
Long & Short-term Disability & Group Term Life insurance is also available at no cost to you.
Accrued vacation at a competitive level.
11 Holidays.
A day off for your Birthday!
40 hours of wellness time is also available on your first day of employment.
Company shutdown period for one week between Christmas and New Year’s Day.
Vision insurance.
Supplemental life insurance.
Critical illness insurance.
Medical Flexible Spending Account.
Dependent Care Flexible Spending Account.
Accident insurance.
SecureSave savings account.
Employee Assistance Program.
Product benefit.
Wellness benefit.
Financial coaching.
Pet insurance.
Employer 401K match up to 4% after completing one year of service.