Creative Operations Manager

Birdy Grey • Los Angeles, CA

1d • Hybrid

About The Position

Birdy Grey is seeking a highly organized Creative Operations Manager to serve as the operational backbone of their Creative team. This hybrid role combines office management, creative production, and project management. The ideal candidate will be adept at producing photo shoots, building project trackers, managing studio inventory, and coordinating influencer packages. This role is crucial for bringing structure, calm, and momentum to a fast-paced creative environment, working closely with the Creative Director to ensure the studio runs efficiently and projects progress smoothly.

Requirements

• 4-6+ years of experience in creative production, project management, studio management, office operations, or related fields.
• Highly organized with strong attention to detail and follow-through.
• Ability to manage multiple projects and shifting priorities in a fast-paced environment.
• Strong communication and cross-functional collaboration skills.
• Comfortable balancing both creative production and operational responsibilities.
• Familiarity with Asana, Google Suite, Slack, Dropbox, and production workflows preferred.

Nice To Haves

• Familiarity with or interest in AI-assisted creative and production workflows preferred.
• Experience in fashion, e-commerce, lifestyle, or startup environments preferred.

Responsibilities

• Own cross-functional communication across Creative, PD, TD, Marketing, and Post Production teams to ensure alignment on shoot dates, sample readiness, launch timelines, image handoffs, and production milestones.
• Oversee day-to-day LA office operations including mail/packages, supplies, snacks, onboarding setup, parking passes, donations, and vendor coordination.
• Manage all production-related sample coordination including requesting, tracking, organizing, prepping, steaming, and helping ensure color benchmarks and bulk-approved fabrics are delivered accurately and on time.
• Support all photo and video productions (PDP, lifestyle, social, marketing, AI) from pre-production through execution.
• Be hands-on during shoot days by assisting with styling, changing models, organizing looks, prepping racks, and maintaining efficient on-set operations.
• Manage shoot asset workflows including shot lists, image uploads, Asana tracking, and image reviews to ensure all final imagery accurately represents the garment, color, fit, and overall product details.
• Capture on-model and mannequin imagery for AI workflows using photography guidelines and iPhone capture standards.
• Coordinate shoot logistics including models, vendors, props, locations, catering, staffing, schedules, and overall day-of production needs.
• Manage shoot budgets, office and production expenses, contracts, invoices, W9s, and production-related documentation while helping ensure productions stay organized and on budget.
• Coordinate model castings and help maintain organized talent/vendor relationships and records.
• Collaborate closely with the Creative Director to execute creative shoots and support overall production planning.
• Communicate editing notes, sample issues, and post-production feedback immediately following shoots.
• Manage influencer, PR, UGC, donation, and general office-related shipments and package coordination as needed.
• Own real wedding image outreach, organization, follow-through, rights management, and usage workflows.
• Help improve and maintain organized, scalable creative production and operational processes while ensuring the office and studio environment remain organized and running smoothly.

Benefits

• Competitive Compensation: Based on experience and performance + Annual Performance Bonus
• Healthcare Benefits: 100% employer covered medical dental & vision plans, 50% spouse and dependent medical coverage + access to One Medical + Mental Health Benefits
• Retirement: 401K + up to 4% match after 3 months
• Generous PTO: Flexible Open PTO Policy + 11 paid holidays
• Wellness: A monthly wellness day + monthly wellness stipend + summer Fridays
• Flexibility: Partial remote with a high level of autonomy and accountability
• Employee Discount: Free bridesmaid dresses + 50% discounts on Birdy Grey products
• Family Benefits: 3 months of paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed