Creative Operations Manager

The Farmer's Dog • New York, NY

12h • $105,000 - $120,000 • Onsite

About The Position

The Farmer's Dog is seeking a Creative Operations Manager to play a crucial role in setting the creative group up for success and ensuring the brand is seamlessly brought to life across all channels and touchpoints. This role is an integral part of the creative development process within the Brand group, ensuring all work is produced with agility, quality, and in accordance with brand standards. The Creative Operations Manager will report into the VP, Production and work alongside an in-house creative group. The work created will help grow the business and brand, and contribute to dogs living healthier, happier lives.

Requirements

• 4+ years in creative operations and/or project management in a creative agency, in house creative team or marketing function.
• Able to balance multiple priorities and tasks with ease.
• Comfortable adapting as project parameters expand and/or change.
• Familiar with project management tools such as Asana and Notion. Knowledge of how to create project templates, build dashboards and seek to improve and streamline current processes.
• Google Suite and Google Calendar experience, DAM systems+ other project management tools.
• Able to build strong cross-functional relationships, effectively facilitate discussions and drive consensus.
• Skilled communicator with the ability to absorb and distill complexity into simple terms to drive decision making.
• Detail-oriented and proactive, a self-starter who excels in managing multiple projects simultaneously.
• An owner with excellent problem-solving skills and the ability to prioritize tasks effectively.
• A true dog person - even if you don’t have one!

Nice To Haves

• A creative background and familiarity with design tools and systems.

Responsibilities

• Serve as the dedicated driver for new product launches, partnering closely with New Product leads to gather requirements, define scope and build comprehensive timelines and project plans for the Brand and Marketing teams.
• Translate complex product and launch requirements into clear, actionable creative briefs and project roadmaps, ensuring the Brand, Marketing and Studio teams always know what’s needed, when it’s needed and why it matters.
• Own cross-functional alignment between the New Product, Marketing and Brand teams; proactively surfacing dependencies, flagging risks and driving decisions to keep launches on track.
• Schedule, lead and facilitate project meetings including launch kick-offs, creative reviews, cross-functional check-ins and retrospectives; capturing key decisions, organizing follow-ups and distributing clear recaps so all team members have the information they need.
• Manage project timelines and resource allocations, ensuring the right people are assigned to the right work and that the objectives, milestones and completion dates are clearly communicated and up to date.
• Serve as the main point of contact between project stakeholders and the Brand and Studio teams; fielding, vetting and routing cross-functional requests to keep work moving.
• Serve as the main point of contact for external agency partners and vendors working on new product and projects.
• Optimize and maintain Brand’s project management workflows, adapting them to meet the changing demands of our projects, across brand tools (Asana, Notion, etc), with a focus on supporting new product and workstreams.
• Think outside of the box and leverage emerging technologies to innovate the way project problems get solved.
• Support the VP, Production & Creative Operations in developing and refining project management tools and processes for the Brand department.
• Partner with the Studio team Producer and Creative Operations Manager to ensure all assets related to new product and launches are properly organized and archived in the digital asset database.

Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed