Creative Operations Manager

Stio•Jackson, WY

13h•$65,000 - $75,000•Onsite

About The Position

Stio® is an omni-channel mountain brand that designs, develops and sells beautiful, functional, and innovative apparel, footwear and other accessories infused with the soul of the mountain lifestyle. With headquarters in Jackson, Wyoming, Stio draws inspiration from the surrounding Teton Range and offers product via Stio.com, catalog, B2B and its Mountain Studio® retail locations. We live and love mountain life, and as such see ourselves as caretakers of the resources that provide it. We are proud partners of Protect Our Winters and the Conservation Alliance among many other organizations. We have a strong preferred materials platform, use Bluesign® approved textiles wherever possible, audit our supply chains for best practices, and operate our workplaces responsibly. We think that outside is the best side and that you can’t improve on nature. It’s good for mind, body and soul, and it’s our responsibility to help enable access for all people, regardless of race, gender, beliefs, background or ability. We strive for inclusion at Stio and in our local and national communities. YOUR ROLE The Creative Operations Manager is the organizational engine behind Stio's creative function, the person who makes sure great work gets made efficiently, consistently, and on time. This role owns the systems, workflows, and processes that keep the creative team running at full capacity across every season, channel, and workstream. Reporting to the Associate Creative Director, you will partner closely with Brand, Performance, E-commerce, Retail and Product teams to manage the full creative project pipeline, maintain asset and resource workflows, and ensure Stio's growing library of creative assets is organized, accessible, and channel-ready. This is a role for someone who takes genuine pride in building the machine and keeping it humming.

Requirements

3+ years of experience managing creative or marketing workflows, ideally within an in-house creative team, brand, or agency environment
Proven track record of building and maintaining project management systems. You’ve designed the process, not just followed it
Proficient in Asana or similar; experienced in building project architecture, templates, and team workflows from the ground up
Hands-on experience with a Digital Asset Management platform (Bynder strongly preferred); comfortable owning DAM governance and driving team adoption
Fluent with AI tools and actively curious about how they can improve creative production workflows. You’re not waiting to be told, you’re already experimenting
Strong brief-writing instincts. You know what makes a brief clear enough to actually brief from, and you’re not afraid to push back when it isn’t
Clear, confident communicator who can translate strategy into process and process into action across creative and non-creative stakeholders
Highly organized, solutions-oriented, and calm under pressure, the kind of person who steadies the room when priorities shift
Comfortable holding the team accountable without micromanaging; skilled at keeping momentum through a creative personality mix
Experience working with consumer-facing brands in apparel, outdoor, lifestyle, or adjacent categories preferred
Genuine affinity for mountain lifestyle and the values that drive the Stio brand
Commitment to our company mission, vision, and values

Responsibilities

Own the creative team’s full project pipeline from brief intake through final delivery. Managing priorities, timelines, and stakeholder alignment across every workstream
Build and maintain detailed workback calendars across seasonal campaigns, product launches, channel executions, and evergreen creative needs
Serve as the primary coordination point between Creative and cross-functional partners including Brand Marketing, Digital, E-commerce, Retail, and Product
Facilitate project kick-offs, weekly check-ins, and milestone reviews with clear agendas and action-oriented follow-ups
Track and communicate project status, team bandwidth, and key deadlines to creative leadership; surface roadblocks early and help resolve them
Partner with the go-to-market team to ensure creative production timelines ladder up correctly to seasonal launch dates
Own, maintain, and continuously improve Stio’s creative workflow systems including Asana project architecture, intake processes, and team operating rhythms
Establish and enforce consistent brief standards, ensuring clarity and completeness before work begins to reduce revision cycles
Lead creative capacity planning. Balancing workload across the team, setting realistic expectations, and advocating for the team’s bandwidth
Identify process inefficiencies and implement solutions that bring structure and consistency to how work moves through the creative function
Champion adoption of AI tools across the creative team. Identifying opportunities to streamline production, automate repeatable tasks, and improve output quality
Own Stio’s Digital Asset Management platform (Bynder) overseeing asset organization, taxonomy, standards, and team adoption
Establish and maintain DAM governance: naming conventions, metadata standards, folder architecture, and asset lifecycle management
Ensure seasonal creative assets are properly organized, tagged, and accessible to cross-functional stakeholders and channel teams in a timely manner
Co-manage relationships with external freelancers, photographers, and creative vendors — coordinating contracts, timelines, and deliverables
Track and process vendor and freelancer invoices accurately and on time, in partnership with ACD and other key stakeholders
Partner with the Associate Creative Director on seasonal planning, resource allocation, and team capacity strategy
Contribute to post-project retrospectives and lessons-learned sessions translating insights into process improvements
Bring a data-informed perspective to creative operations: tracking on-time delivery rates, revision cycles, and team throughput to inform continuous improvement
Support onboarding of new creative team members and partners into Stio’s tools, workflows, and operating standards