Manager, Creative Operations

Adelphi Group•Los Angeles, CA
•$50,000 - $95,000•Hybrid

About The Position

The Creative Operations Manager leads the execution of digital media campaign creative delivery, ensuring assets arrive on time, meet specifications, and align with strategy. The role coordinates internal media and investment teams, creative agencies, clients, and media vendors, and serves as a central point of communication among stakeholders in media, marketing, and creative. The manager proactively identifies and resolves issues that could affect launch timelines or asset quality, improves collaboration, and builds workflows that support scale. The position oversees creative delivery across campaign types and formats, translates media plans and partner specifications into timelines and deliverables, and facilitates kickoff and alignment meetings. It also involves quality-checking delivered assets, maintaining communication about plan updates and creative changes, establishing workflow and documentation standards, and managing custom program development and asset routing.

Requirements

  • At least 3 years of experience in creative operations, campaign management, or a related role in media, advertising, or marketing.
  • Strong project management, time management, organization, and prioritization skills, with the ability to manage multiple complex campaigns simultaneously.
  • Demonstrated success managing cross-functional timelines and creative workflows.
  • Foundational knowledge of digital media creative specifications, IAB standards, and related concepts.
  • High proficiency in Microsoft Office applications.
  • Excellent verbal and written communication and interpersonal skills, including the ability to communicate effectively across disciplines with colleagues, clients, and partners at all levels.
  • Knowledge and skills typically acquired through undergraduate studies in advertising, marketing, or a related field.

Nice To Haves

  • Basic knowledge of Google Campaign Manager or Studio.

Responsibilities

  • Oversee end-to-end creative delivery across campaign types and formats, including video, display, custom content, and social.
  • Translate media plans and partner specifications into actionable timelines and creative deliverables.
  • Lead creative kickoff and alignment meetings with internal and external stakeholders.
  • Perform initial quality assurance of delivered creative assets to confirm expected items were received and meet basic specifications such as file type, file size, and clip length.
  • Maintain communication with investment, strategy, and client teams about plan updates and creative changes.
  • Build and enforce internal creative workflows, timelines, and documentation standards.
  • Manage custom program development, including production timelines and asset routing among clients, creative agencies, and media partners.
  • Identify and resolve creative blockers to prevent launch delays.
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