Creative Operations Analyst

Dollar General • Goodlettsville, TN

2d • Remote

About The Position

The Product Strategy and Operations Analyst role is focused on executing strategies developed by the Product Strategy and Operations team to enable DG Media Network’s growth and operational excellence. This position brings product and process initiatives to life by managing day‑to‑day execution, supporting capability launches, and establishing clear operational routines, documentation, and ways of working. While primarily execution‑focused, the role also contributes to strategy development by analyzing trends, identifying opportunities, and providing insights that inform future product and operational priorities.

Requirements

• Foundational understanding of digital media, retail media networks, and advertising technology, with interest in how products, processes, and operations work together to drive business outcomes.
• Strong analytical, organizational, and problem‑solving skills, with the ability to manage multiple workstreams, prioritize effectively, and maintain accuracy in a fast‑paced environment.
• Exceptionally detail‑oriented, with a disciplined approach to documentation, process tracking, and follow‑through to ensure work is completed accurately and consistently.
• Proactive and self‑directed, capable of working independently while knowing when to escalate questions, risks, or dependencies.
• Comfortable operating within established processes and routines, with an eye toward identifying opportunities for simplification, clarity, and efficiency.
• Ability to adapt quickly to change, navigate ambiguity, and remain organized as priorities evolve.
• Strong written and verbal communication skills, with the ability to clearly document information and collaborate effectively with cross‑functional partners.
• Proficient in Microsoft Office tools, particularly Excel and PowerPoint; experience using shared documentation tools, trackers, or project artifacts is a plus.
• Bachelor’s degree required; coursework in business, marketing, analytics, operations, or a related field preferred.
• 2 years of relevant experience in product operations, business operations, marketing, or a related role, preferably within CPG, retail, digital media, or technology‑enabled organizations.
• Experience supporting cross‑functional initiatives, operational processes, or product workflows in a structured, fast‑paced environment.
• Exposure to retail media networks, advertising technology, or digital marketing ecosystems is a plus, with a willingness to learn and grow in this space.

Responsibilities

• Execute ad product and operational initiatives that support DG Media Network’s growth, scalability, and day to day effectiveness, including accurate and timely entry and maintenance of revenue related data in operational systems.
• Monitor, track, and report on established operational routines, ensuring consistent adoption, performance, and follow through across teams.
• Support management of the product and capabilities roadmap by gathering requirements, organizing inputs, documenting priorities, and maintaining visibility into timelines and dependencies.
• Partner cross functionally to coordinate testing, readiness, and launch activities for new capabilities and product enhancements.
• Collect, analyze, and synthesize stakeholder feedback, performance data, and industry insights to help identify gaps, risks, and opportunities, and support the Operations team in informing future direction.
• Document, maintain, and continuously improve processes, workflows, and operational artifacts designed to operationalize products, drive efficiency, and reduce friction as the business scales.
• Contribute to a client focused, collaborative culture by approaching work with strong attention to detail, accountability, and a solutions oriented mindset.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level