Creative Operations Analyst

Dollar General•Goodlettsville, TN

About The Position

The Creative Operations Analyst supports the execution and optimization of the DG Media Network (DGMN) creative workflows, ensuring timely and high-quality delivery of campaign assets at scale. This role partners with the Creative Studio, Account Management, and internal teams to manage project intake, streamline processes, and improve efficiency across the creative lifecycle. The position plays a critical role in enabling scalable, consistent creative delivery to support DGMN’s growth.

Requirements

Strong project management and organizational skills, with ability to manage multiple priorities in a fast-paced environment
Ability to support high-volume creative workflows with attention to detail and accuracy
Understanding of digital media, marketing campaigns, and creative production processes
Experience working in cross-functional environments with both internal teams and external partners
Familiarity with project management and workflow tools (e.g., Monday.com, Asana, Jira, or similar)
Strong problem-solving and critical thinking skills, with an ability to identify process improvement opportunities
Effective communication and collaboration skills across diverse stakeholder groups
Self-starter with a growth mindset, adaptability, and strong ownership mentality
Bachelor’s degree required
1–2 years of experience in project coordination, marketing operations, or creative operations

Nice To Haves

Agency, retail media, or in-house creative environments preferred
Exposure to digital media, retail media networks, or CPG is a plus

Responsibilities

Collaborate with the Creative Studio, Account Management, and internal teams to ensure clear creative intake, kick-offs and timeline management (30%)
Support communication between stakeholders to ensure efficient feedback loops and approvals (30%)
Maintain accurate project tracking and reporting to support visibility into creative pipeline and timelines (10%)
Support the development, documentation, and continuous improvement of scalable and efficient creative workflows (10%)
Help implement and drive adoption of project management tools (e.g., Monday.com) and standardized ways of working with resources and best practices (10%)
Support ongoing initiatives to scale DGMN’s creative capabilities and operational infrastructure (5%)
Champion a ‘client-focused’ and ‘one team’ culture, balancing client needs with organizational goals (5%)