Creative Director

Manhattan Associates • Atlanta, GA

7d • Hybrid

About The Position

Manhattan Associates is seeking a Creative Director to define and evolve the company’s brand expression across campaigns, digital experiences, video, print, customer stories, global events, and other internal and external touchpoints. This is a builder role for a creative leader who can shape big ideas and guide their execution, set creative standards, lead a multidisciplinary team, and develop operating practices that help work move quickly. The role partners with Marketing and business leaders to turn complex technology and business priorities into clear, compelling stories and experiences.

The Creative Director leads creative development from brief through concept, design, production, launch, and reuse. The position also sets creative direction for events and other high-visibility moments, manages and develops a team and external partners, and establishes processes for intake, prioritization, capacity planning, reviews, approvals, budgets, and production. The role supports a hybrid work environment and uses emerging tools, including AI, thoughtfully while protecting quality, originality, rights, accessibility, and trust.

Success means building a recognizable and compelling brand, getting quality creative work to market faster, connecting campaigns and major brand moments, growing a capable in-house studio and team, and serving as a trusted strategic partner to Marketing and the business.

Requirements

• At least 10 years of experience leading creative work in-house, at an agency, or in a hybrid environment, with deep experience in B2B organizations.
• At least 5 years of experience building, developing, and leading high-performing teams through clear goals, accountability, coaching, and collaboration.
• A portfolio demonstrating range across brand systems, integrated campaigns, digital, video, presentations, events, and physical or experiential environments.
• A combination of creative judgment, operational discipline, and people leadership.
• Strong visual and editorial instincts, including the ability to identify what is missing from creative work and guide improvements.
• Experience translating complex products, business strategies, and technical subject matter into simple, persuasive, emotionally resonant creative.
• Comfort managing budgets and making practical production decisions without unnecessarily compromising the work.
• Working knowledge of studio production, cameras, lighting, live video workflows, and editing.
• Experience building scalable creative processes across regions, channels, and levels of production value.
• Ability to be a constructive sparring partner with senior leaders and cross-functional stakeholders, while being direct about the work and generous with people.
• High standards for craft, an appetite for experimentation, and a willingness to keep learning.

Nice To Haves

• Experience in global and highly technical organizations.

Responsibilities

• Define and evolve the creative expression of the Manhattan brand across internal and external touchpoints.
• Maintain consistent quality across visual design, motion, photography, video, presentations, environments, and customer-facing experiences.
• Serve as the final creative quality gate for high-visibility work.
• Translate brand strategy and narrative into practical direction for teams, regions, agencies, and production partners.
• Partner with cross-functional Marketing and regional teams to develop work that advances brand and commercial priorities.
• Translate technical and product-heavy inputs into clear, engaging messages, stories, and experiences.
• Lead creative development from brief through concept, design, production, launch, and reuse across a range of channels and formats.
• Set creative direction for global events, trade shows, roadshows, customer experiences, executive gatherings, and other high-visibility moments.
• Shape event experiences, including environments, booths, stages, screens, signage, wayfinding, presentations, show flow, content capture, and post-event content reuse.
• Build scalable systems that enable regional relevance while maintaining a coherent global standard.
• Partner with senior leaders on presentations, internal broadcasts, company communications, and other high-stakes moments.
• Manage, coach, and develop a multidisciplinary team across design, video, operations, and production.
• Set clear roles, expectations, quality standards, career growth practices, and decision rights for the team.
• Build a high-trust creative culture and direct external agencies, production companies, freelancers, fabricators, and other specialists.
• Establish creative operating processes for intake, briefing, prioritization, capacity planning, timelines, reviews, approvals, handoffs, and service expectations.
• Balance quality, speed, scope, budget, and business value; manage budgets, estimates, vendor selection, scopes of work, and production risk.
• Create reusable templates, toolkits, presentation systems, and self-service capabilities to improve quality and reduce rework.
• Help maintain the Digital Asset Management ecosystem and ensure completed work is organized, findable, reusable, and governed.
• Use emerging tools, including AI, to accelerate exploration and production while protecting quality, originality, rights, accessibility, and trust.
• Define and track measures of creative quality, throughput, efficiency, adoption, audience response, and contribution to commercial outcomes.

Benefits

• Market-leading pay and comprehensive health coverage.
• 401(k) with 50% match up to 6%, available from day one.
• Global Path structured development program and global opportunities.
• Free LinkedIn Learning and mentorship.
• Diverse team and Employee Connection Groups.
• Hybrid work options and flexible policies.
• Onsite fitness centers.
• Monthly volunteer events and opportunities to make a difference locally and globally.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed