Creative Director

Instrument

4d•$150,000 - $220,000•Hybrid

About The Position

Instrument is a design and technology company that builds brands, products, and experiences. For over 20 years, they have partnered with companies like Google, ServiceNow, Uber, Eventbrite, and ÅŒURA. Their work spans Brand, Marketing, and Product, integrating strategy, design, and engineering from the start. They value curiosity, perspective, and continuous learning, and are committed to building an inclusive environment. They are looking for a Creative Director who thrives at the intersection of product, brand, and storytelling. This role will focus on a significant long-term client partnership, operating as a key member of the account leadership team. The ideal candidate brings strong product and systems thinking, a deep commitment to visual craft, expression, and storytelling, and understands how to create digital experiences that are branded, emotional, and culturally resonant.

Requirements

Led creative work at a high level and are comfortable shaping direction across multiple projects, teams, or accounts.
Strong point of view on design, storytelling, and systems—and know how to translate ideas into compelling, effective experiences.
Understand how to balance ambition with execution, making decisions that support both creative excellence and real-world constraints.
Effective communicator and presenter, able to articulate ideas clearly, guide discussions, and build trust with senior clients and stakeholders.
Experience mentoring and developing creative talent, and care about building strong teams and a healthy, accountable creative culture.
Curious about the evolving landscape of design and technology, and apply sound judgment about how emerging tools and ideas should influence the work.

Responsibilities

Lead creative across a hybrid mix of digital product, brand, content, and campaign work
Serve as a senior creative partner to client stakeholders, building trust and helping grow long-term relationships
Operate as an autonomous leader within a complex, fast-moving account environment
Guide teams in designing expressive digital experiences across web, platforms, and ecosystem-level initiatives
Elevate the quality of the work through strong creative direction, visual craft, typography, and storytelling
Shape ideas from concept through execution, helping teams refine and strengthen the work at every stage
Partner closely with strategy, technology, production, and account leadership to align creative vision and delivery
Lead presentations and creative discussions with confidence, clarity, and strong narrative thinking
Mentor and inspire multidisciplinary teams, fostering an environment of experimentation, collaboration, and creative ambition
Help identify opportunities for account growth and expanded creative partnership
Stay engaged in the work itself—contributing hands-on when needed to move projects forward or unblock teams