Creative Director

Aircall.io, Inc. • New York, NY

10d • $200,000 - $240,000 • Onsite

About The Position

Aircall is seeking a Creative Director to build the creative platform that distinguishes its brand in the AI voice agent category. Building on the existing brand foundation, the role defines how Aircall appears across global campaigns, content, social, events, and digital experiences, while raising creative standards across markets and channels.

This player-coach position combines creative leadership with operational discipline. The Creative Director guides brand design, copywriting, video, motion, localization, and content production, and builds systems that enable teams to deliver high-quality work consistently at scale. The role calls for a strong creative point of view and the judgment to navigate dependencies, make decisions, and keep work moving across a global organization. The work will shape how the market understands and trusts Aircall as an AI voice agent company.

The position is based in Aircall’s New York, NY office.

Requirements

• At least 8 years of experience in creative, brand, or content leadership roles.
• B2B SaaS experience.
• A strong portfolio demonstrating distinctive brand systems, creative brand campaigns, and multichannel creative work.
• In-house experience and a strong bias toward building and leading internal creative capabilities.
• Experience managing and developing multidisciplinary creative talent.
• Demonstrated ability to turn technical or complex products into simple, memorable creative ideas.
• Experience building global creative platforms that can be adapted across markets, languages, and channels.
• Proven ability to lead complex creative programs involving multiple stakeholders and dependencies.
• Strong AI fluency and practical experience using AI to improve the quality, speed, or scale of creative production.
• A strategic, opinionated design perspective balanced with sound business judgment and a collaborative working style.

Nice To Haves

• Experience marketing AI products or working at an AI-focused company.

Responsibilities

• Define and evolve Aircall’s global creative vision, principles, and storytelling system.
• Build distinctive creative platforms for product launches, integrated campaigns, category moments, events, and brand activations.
• Translate complex product and AI propositions into clear, compelling ideas for different audiences and channels.
• Set and protect quality standards across brand design, copywriting, video, motion, social, events, and digital experiences.
• Lead and develop a multidisciplinary team spanning design, copy, video, content production, and localization.
• Direct internal teams and external creative partners from briefing and concept development through production and launch.
• Partner with Product Marketing, Integrated Programs, Demand Generation, Regional Marketing, and leadership to connect creative work to business priorities.
• Build scalable creative systems, templates, and production models that support global consistency and regional adaptation.
• Establish briefing, review, prioritization, and approval processes to improve creative quality, speed, and accountability.
• Guide the creative direction for organic social and video with regional Content Strategists.
• Use AI and automation to improve creative development, versioning, localization, and production workflows.
• Evaluate creative performance and apply learnings to strengthen future campaigns and brand programs.

Benefits

• Work-life balance is important at Aircall.
• Fast-learning environment with an entrepreneurial culture and strong team spirit.
• Competitive salary package and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed