Creative Director

Aircall.io, Inc.•New York, NY

7d•$200,000 - $240,000•Onsite

About The Position

Aircall is seeking a Creative Director to establish a distinctive brand identity within the AI voice agent market. This role involves defining the brand's presence across global campaigns, content, social media, events, and digital experiences, while elevating creative standards across all markets and channels. It's a leadership position that combines creative vision with operational efficiency, overseeing brand design, copywriting, video, motion graphics, localization, and content production. The Creative Director will also establish systems to ensure consistent, high-quality output at scale. A strong point of view on effective and distinctive creative work, coupled with the ability to manage complex interdependencies and make clear decisions, is essential for shaping market perception of Aircall as a leader in AI voice agents.

Requirements

8+ years of experience in creative, brand, or content leadership roles.
B2B SaaS experience is required.
A strong portfolio demonstrating distinctive brand systems, creative brand campaigns, and multi-channel creative work.
In-house experience, with a strong bias toward building and leading internal creative capabilities.
Experience managing and developing multidisciplinary creative talent.
Demonstrated ability to translate technical or complex products into simple, memorable creative ideas.
Experience building global creative platforms that can be adapted across markets, languages, and channels.
Proven ability to lead complex creative programs involving multiple stakeholders and dependencies.
Strong AI fluency, with practical experience using AI to improve the quality, speed, or scale of creative production.
A strategic and opinionated design perspective, balanced with sound business judgment and a collaborative working style.

Nice To Haves

Experience marketing AI products or working at an AI-focused company is a strong plus.

Responsibilities

Define and evolve Aircall’s global creative vision, principles, and storytelling system.
Build distinctive creative platforms for major product launches, integrated campaigns, category moments, events, and brand activations.
Translate complex product and AI propositions into clear, compelling ideas that work across audiences and channels.
Set and protect the quality bar across brand design, copywriting, video, motion, social, events, and digital experiences.
Lead and develop a multidisciplinary team spanning design, copy, video, content production, and localization.
Direct internal teams and external creative partners from brief and concept development through production and launch.
Partner closely with Product Marketing, Integrated Programs, Demand Generation, Regional Marketing, and leadership to connect creative work to business priorities.
Build scalable creative systems, templates, and production models that create global consistency while enabling effective regional adaptation.
Establish clear briefing, review, prioritization, and approval processes to improve creative quality, speed, and accountability.
Guide the creative direction for organic social and video in partnership with regional Content Strategists.
Use AI and automation to improve creative development, versioning, localization, and production workflows across tools.
Evaluate creative performance and apply learnings to strengthen future campaigns and brand programs.