Creative Director

Manhattan Associates • Atlanta, GA

6d • Hybrid

About The Position

Manhattan Associates is seeking a Creative Director to build a more visible, distinctive, and dominant brand. This builder role defines how the Manhattan brand looks, sounds, and feels across campaigns, digital experiences, video, print, customer stories, production, and global events. The Creative Director sets the creative bar, leads a multidisciplinary team, develops operating systems that help work move quickly, and partners across Marketing and the business to turn complex technology into clear, compelling stories and experiences.

The role combines creative leadership with hands-on involvement in execution, from shaping concepts and challenging briefs to reviewing final cuts, making budget tradeoffs, and supporting delivery of critical work. The Creative Director will set and evolve the brand’s creative expression; lead integrated work and high-visibility experiences; develop people and external partners; and establish efficient processes for intake, prioritization, production, review, approvals, and asset management. The position also uses emerging tools, including AI, thoughtfully and tracks creative quality, efficiency, adoption, audience response, and commercial contribution.

Success means that Manhattan is recognizable and compelling across touchpoints, creative work reaches market more quickly, major campaigns and events feel connected and commercially useful, the in-house studio is a dependable capability, and the team and its external partners deliver high-quality work within a strong creative culture.

Requirements

• 10 years of experience leading creative work in-house, at an agency, or in a hybrid environment, with deep experience in B2B organizations.
• At least 5 years of experience building, developing, and leading high-performing teams through clear goals, accountability, coaching, and collaboration.
• A portfolio demonstrating range across brand systems, integrated campaigns, digital, video, presentations, events, and physical or experiential environments.
• A combination of creative judgment, operational discipline, and people leadership.
• Strong visual and editorial instincts, including the ability to identify what is missing from work and guide the team to a better result.
• Experience translating complex products, business strategies, and technical subject matter into simple, persuasive, emotionally resonant creative.
• Comfort managing budgets and making practical production decisions.
• Working knowledge of studio production, cameras, lighting, live video workflows, and editing.
• Experience building scalable creative processes across regions, channels, and production-value levels.
• Ability to act as a constructive sparring partner with senior leaders and cross-functional stakeholders, while being direct about the work and generous with people.
• High standards for craft, an appetite for experimentation, and a willingness to keep learning.

Nice To Haves

• Experience in global and highly technical organizations.

Responsibilities

• Define and evolve the creative expression of the Manhattan brand across internal and external touchpoints.
• Maintain consistent quality across visual design, motion, photography, video, presentations, environments, and customer-facing experiences.
• Serve as the final creative quality gate for high-visibility work.
• Translate brand strategy and narrative into practical direction for teams, regions, agencies, and production partners.
• Partner with cross-functional and regional teams to develop creative work that advances brand and commercial priorities.
• Translate technical and product-heavy subject matter into clear, compelling messages, stories, and experiences.
• Lead creative work from brief through concept, design, production, launch, and reuse across channels and formats.
• Set creative direction for global events, trade shows, roadshows, customer experiences, executive gatherings, and other high-visibility moments.
• Shape event experiences, including environments, booths, stages, screens, signage, wayfinding, presentations, show flow, content capture, and post-event reuse.
• Build scalable systems that support local relevance while maintaining a coherent global brand standard.
• Partner with senior leaders on presentations, internal broadcasts, company communications, and other high-stakes moments.
• Manage, coach, and develop a multidisciplinary team across design, video, operations, and production.
• Clarify team roles, expectations, quality standards, career growth, and decision rights; foster a high-trust, low-ego culture.
• Direct agencies, production companies, freelancers, fabricators, and other specialists.
• Improve team capability through strong briefs, useful feedback, repeatable systems, and thoughtful delegation.
• Establish creative operations for intake, briefing, prioritization, capacity planning, timelines, reviews, approvals, handoffs, and service expectations.
• Balance quality, speed, scope, budget, and business value; manage budgets, estimates, vendor selection, scopes of work, and production risk.
• Build reusable templates, toolkits, presentation systems, and self-service capabilities.
• Help maintain the Digital Asset Management ecosystem and ensure finished work is organized, findable, reusable, and governed.
• Use emerging tools, including AI, to accelerate exploration and production while protecting quality, originality, rights, accessibility, and trust.
• Define and track measures of creative quality, throughput, efficiency, adoption, audience response, and contribution to commercial outcomes.

Benefits

• Market-leading pay.
• Comprehensive health coverage.
• A 401(k) with a 50% match up to 6%, starting on day one.
• Global Path structured development program with global opportunities.
• Free LinkedIn Learning and mentorship.
• Diverse team and Employee Connection Groups.
• Hybrid work options and flexible policies.
• Onsite fitness centers.
• Monthly volunteer events and opportunities to make a difference locally and globally.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed