Creative Content and Adoption Strategist, Global Supply Chain Systems

Ford Motor Company • Dearborn, MI

1d • $86,600 - $166,200 • Hybrid

About The Position

Join the Global Supply Chain Systems (GSCS) Communications, Organization Change Management & Training team and help bring change to life for Ford’s global user community. You’ll plan and create communications, script and produce podcasts, develop and deliver training, and measure what’s working. Turn complex change into communications, podcasts, and training that people want to engage with. Join Ford's Global Supply Chain Systems team to help our global purchasing and supply chain community feel informed, confident, and ready as new systems like I-ERP roll out. If you’re creative, organized, curious, and energized by balancing multiple programs and priorities, this role gives you plenty of ways to make a difference.

Requirements

• Bachelor’s degree in Communications, Marketing, Journalism, Media, Business, or a related field.
• 3+ years of experience in corporate communications, marketing communications, media, or training.
• Excellent writing, editing, and scripting skills, with the ability to make technical topics easy to understand.
• Experience developing newsletters and podcast, video, or audio content.
• Experience developing and delivering training, both in person and virtually.
• Strong PowerPoint, Word, and Excel skills, plus experience with SharePoint and online surveys.
• Strong organizational skills and the ability to manage multiple programs, priorities, and deadlines.
• Adaptability and the curiosity to learn new systems and business areas quickly.
• Confidence presenting to and collaborating with people at all levels, including leadership.

Nice To Haves

• Experience hosting, producing, or scripting podcasts.
• Experience with instructional design, e-learning, or video-based learning tools such as Captivate, Camtasia, or similar platforms.
• Video, graphic, or multimedia production skills.
• Experience building KPI or training dashboards.
• Experience supporting enterprise system rollouts or change management communications.
• Experience working across multiple programs or business areas, or in global communications.
• Knowledge of supply chain, purchasing, automotive, or manufacturing.

Responsibilities

• Develop communication strategies and plans for GSCS systems, programs, and initiatives, aligned with key milestones and strategic goals. Current work includes I-ERP.
• Build engagement strategies for each new global user group as GSCS tools expand into additional business areas.
• Write internal communications for Purchasing, cross-functional partners, and leaders.
• Review and strengthen team content for accuracy, consistency, and quality.
• Contribute to corporate engagement strategies and external and public communication strategies.
• Create and manage newsletters for GSCS audiences.
• Lead scripting, guest coordination, and logistics for GSCS podcasts, including Tek Talks and I-ERP Minute, and help shape new content as the team’s scope grows.
• Use storytelling to make information clear, memorable, and inspiring.
• Help the team deliver engaging content across channels.
• Partner with subject matter experts to design, develop, and update GSCS systems and course curricula, including current I-ERP training.
• Lead interactive in-person and virtual training sessions and workshops for global audiences of employees and suppliers.
• Help develop non-technical online simulations; training on the tools will be provided.
• Format and update training materials and lead learning sessions such as Rapid Ready.
• Maintain a program glossary to keep terminology consistent across materials.
• Track, measure, and report communications and training KPIs across programs.
• Build and maintain the training tracking dashboard.
• Use feedback and survey results to make content and engagement even better.
• Manage SharePoint and create surveys in MS Forms.
• Monitor and respond to team mailboxes and manage Webex and MS Teams chats.
• Gather agenda items and lead team meetings.
• Develop and maintain weekly team deliverables.
• Support other critical initiatives and evolving priorities as directed by the GSCS Communications team and GSCS leadership.

Benefits

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level