Creative Administrator

NTT Training•Centennial, CO

11d•$24 - $31

About The Position

NTT Training is seeking a highly organized, creative, and technically capable Creative Administrator to support and execute the development, production, customization, and administration of NTT training content, client deliverables, marketing campaigns, marketing automation, and professional services. The Creative Administrator reports to the Business Development Manager and works closely with Sales, Instructional Design, instructors, subject-matter experts, and internal operations. This role combines creative design, document and presentation production, content administration, rapid instructional-content development, project coordination, and hands-on marketing operations. The ideal candidate is comfortable moving between creative and administrative responsibilities and can carry well-defined work from concepts, technical information, and client requirements through production, quality review, launch or delivery, and completion. A significant responsibility of this position is executing rapid instructional-development and content updates. NTT frequently customizes training programs for specific clients, industries, equipment, procedures, and applications. The Creative Administrator must be able to manage multiple requests simultaneously while maintaining accuracy, consistency, brand standards, and version control.

Requirements

Strong Microsoft PowerPoint skills.
Strong Microsoft Word skills.
Working knowledge of Microsoft Excel.
Working knowledge of CRM and/or marketing-automation workflows, email campaigns, audience segmentation, and campaign execution.
Ability to learn and operate Microsoft Dynamics 365 Customer Insights as a core job platform.
Strong document-formatting and page-layout skills.
Demonstrated visual-design ability.
Strong attention to detail.
Excellent organizational skills.
Strong written communication and proofreading ability.
Ability to understand and follow brand standards.
Ability to work with technical information even when not personally a technical subject-matter expert.
Working knowledge of basic instructional-design and adult-learning principles sufficient to produce and revise technical training materials from approved objectives, source content, and subject-matter expert direction.
Ability to incorporate feedback and revisions quickly.
Ability to manage multiple priorities and deadlines.
Ability to work independently while collaborating effectively with internal teams.
Ability to take defined priorities and requirements and independently carry assignments through production, quality review, and completion.
Ability to recognize when technical, instructional, or business decisions require escalation rather than making unsupported assumptions.
Strong file-management and version-control habits.
Ability to identify inconsistencies and quality issues before materials are released.

Nice To Haves

Associate or bachelor's degree in Graphic Design, Marketing, Communications, Instructional Design, Business, Digital Media, or a related field preferred.
Equivalent education and relevant professional experience will be considered.
Two or more years of experience in creative production, graphic design, marketing operations or automation, instructional-design support, presentation development, content production, or a related role preferred.
Experience working in a corporate, educational, training, technical, or B2B environment is preferred.
Experience developing professional PowerPoint presentations is strongly preferred.
Experience supporting multiple departments or managing multiple simultaneous projects is preferred.
Experience working with technical or instructional content is strongly preferred.
Experience using CRM, email-marketing, or marketing-automation platforms to execute campaigns is strongly preferred.
Experience with Microsoft Dynamics 365 Customer Insights is preferred; comparable platform experience with demonstrated ability to learn D365 will be considered.
Experience carrying assignments across multiple functions from defined requirements through final completion is preferred.
Experience with Adobe Creative Cloud.
Experience with Adobe Acrobat.
Experience with Adobe Illustrator.
Experience with Adobe Photoshop.
Experience with Adobe InDesign.
Experience with Canva or similar visual-design platforms.
Experience with Microsoft 365.
Experience with PowerPoint advanced design and animation.
Experience with Microsoft Dynamics 365 Customer Insights and other CRM or marketing-automation systems.
Experience with Email-marketing and marketing-automation platforms.
Experience with Social media management or scheduling tools.
Experience with Learning Management Systems.
Basic video editing experience.
Basic digital-image editing experience.
Experience with AI-assisted design and productivity tools.

Responsibilities

Develop, format, edit, and produce NTT training materials under established content, instructional, and brand standards.
Make rapid updates to existing course content based on client, instructor, Business Development, or subject-matter expert requirements.
Update and maintain PowerPoint presentations, instructor materials, participant materials, exercises, assessments, handouts, and supporting course documents.
Incorporate client-specific terminology, equipment, procedures, graphics, photographs, and branding into training materials.
Support and execute the development and production of new courses and learning solutions using approved direction, source content, learning objectives, and subject-matter expert or instructor input.
Translate approved learning objectives, outlines, subject-matter expert input, and source materials into organized instructional content and supporting course materials.
Maintain alignment among presentations, instructor materials, participant materials, exercises, and assessments when content is revised.
Identify missing information, inconsistencies, or decisions needed and escalate them before production deadlines are affected.
Format technical information into clear, professional, learner-friendly materials.
Maintain consistency across course presentations and supporting documents.
Ensure training materials follow established NTT formatting, design, and brand standards.
Review materials for formatting, grammar, visual consistency, completeness, and general quality before release.
Coordinate with subject-matter experts and instructors to incorporate technical revisions.
Track revisions and maintain appropriate document and file version control.
Organize and maintain course-development and production files.
Assist with archiving, updating, and replacing outdated materials.
Create and edit professional PowerPoint presentations.
Improve the visual presentation of technical and instructional information.
Develop charts, diagrams, process graphics, icons, page layouts, and other visual elements.
Convert technical concepts into clear and understandable visual communications.
Create templates and standardized layouts for recurring NTT materials.
Support visual storytelling for training, client presentations, reports, proposals, and marketing.
Select and organize photographs, graphics, illustrations, and other visual assets.
Maintain consistency in typography, layout, imagery, and overall presentation quality.
Assist in developing visually engaging materials appropriate for adult learners and skilled-trades audiences.
Build and maintain marketing emails, audience segments, customer journeys or campaigns, and related assets in Microsoft Dynamics 365 Customer Insights or other approved marketing-automation platforms.
Execute campaigns based on priorities, target audiences, messaging, timing, and calls to action established with Business Development.
Perform pre-launch quality checks, testing, proofreading, link checks, audience or segment validation, and scheduling.
Maintain reusable email, campaign, journey, and visual templates and organized campaign assets.
Coordinate email, social-media, and digital-content production aligned with business-development priorities.
Support prospect nurturing, new-client onboarding, pre-training communication, post-training follow-up, re-engagement, continuing education, cross-selling, and new-course or service promotion.
Monitor campaign and engagement results and prepare concise performance summaries for Business Development.
Maintain accurate campaign documentation, calendars, audience lists or segments, and version control.
Coordinate with Sales on campaign follow-up and lead or opportunity handoff when directed by the Business Development Manager.