Creatio Technical Consultant
About The Position
Solutions Metrix is a North American CRM consulting firm delivering digital transformation programs for banks and credit unions across Canada and the United States. We are Creatio's Premier Partner for Banks and Credit Unions - Creatio CRM is at the core of everything we build. We're looking for a Technical Consultant who knows the platform deeply and can own the technical layer of complex implementations end-to-end. This is a senior, client-facing role. You will architect solutions, lead integrations, and work directly with client IT teams. The role is completely remote. Our clients are based in North America, so some EST timezone overlap is expected - we are flexible on how you structure your day around this.
Requirements
- Creatio CRM Developer Advanced Certification (mandatory)
- 4+ years leading CRM implementation projects, including system integrations
- Deep hands-on Creatio platform knowledge - architecture, configuration, low-code development, and integration patterns
- Strong client-facing communication skills - written and verbal in English
- Experience mentoring or leading junior technical team members
- Ability to overlap with EST working hours
Nice To Haves
- Financial services domain experience (banking, credit unions, insurance)
- Experience with iPaaS integration tools
- Active participation in the Creatio community
- Full project lifecycle experience - from discovery and design through go-live and support
Responsibilities
- Architect and implement Creatio CRM solutions tailored to complex client business requirements
- Lead system integrations between Creatio and client enterprise systems - ensuring clean data flows, optimal workflows, and strong user experience
- Work directly with client IT departments to ensure on-time, in-scope, in-budget delivery
- Translate complex technical concepts into clear language for non-technical stakeholders - bridging the gap between IT and business
- Coach and mentor junior consultants on Creatio best practices and implementation standards
- Contribute to SM's internal knowledge base and participate in the broader Creatio community through blogs, webinars, or forums
Benefits
- Competitive compensation
- Flexible working hours
- Fully remote
- Paid time off
- Medical and dental insurance
- Tuition reimbursement
- Company equipment
- Diverse and inclusive team culture
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
