CRE Portfolio Manager Team Lead - REIT's

Citizens • Boston, MA

1d • $225,000 - $250,000 • Hybrid

About The Position

Manages a team of Commercial Real Estate Portfolio Managers and Credit Analysts, including those managing straightforward up to the most complex credits with the most complex corporate organization structures, documentation and/or collateral structures, including those with large exposures in complicated and/or specialized industries. Assures that all PMs are trained and kept up to date on Citizens Bank credit policy as well as credit issues affecting the general economy. Actively ensures compliance with federal regulations and Citizens Bank policies. Actively involved in assessing, developing and implementing credit and compliance policies. Designs and monitors internal systems to assure that all assigned work and ongoing monitoring is completed on a timely basis and in a manner that complies with all Citizens Bank internal policies. Prioritizes work that is assigned to the group, assures that work is appropriately distributed among the team members and is responsible for objective quality control of groups analytical and reporting work product to include accurate application of credit, risk, and other policies and practices required to effectively manage risk exposure and loss to the Bank. Manages the performance management and development process for all reports. Largely internally focused interacting with PMs, RMs, TLs, Division Executives, State Presidents, Credit Officers and Senior Management. Externally meets with customers/prospects to actively negotiate deals and solve customer/prospect requests and problems. Internally is viewed as a trusted advisor on credit and portfolio management issues/challenges to RMs. Proficient in recruiting and managing the recruiting process including a strong vision and understanding of talent selection and development. Coaching and mentoring everyone in their organization is a key deliverable. Adept at problem loan identification and conflict resolution. Willing to be a constant and consistent presence within the market, to include networking and attending industry events. Promotes an environment of continuous improvement and development. Ability to travel as needed. Leads by example. Has a collaborative mindset and looks to be a consensus builder. Can easily explain complex concepts to both junior and senior level employees.

Requirements

• 12+ years of commercial real estate loan underwriting experience with ability to manage and grow significant customer portfolio.
• Prior experience with REIT’s - required.
• Strong knowledge of commercial sales, commercial products, credit, risk, and administration practices and processes.
• Skilled at maintaining good communication across business unit and broader organization.
• Skilled at developing and implementing both strategic and tactical solutions and systems in support of portfolio administration and business unit goals and objectives.
• BA degree, MA preferred with successful completion of a credit training/underwriting program.
• Proven credit management abilities with good computer skills for recording and tracking results.
• Comprehensive verbal and written communication skills.
• Ability to multitask and function under pressure to meet deadlines.
• Strong organizational skills.
• Customer service skills.
• Developed influencing and negotiation skills.
• Experience in managing the day-to-day and annual performance and developmental activities for direct and indirect reports from entry to expert level PMs.
• Proficiency in Word, Excel, Power Point, spreadsheet modeling, and presentation development and delivery.
• Advanced knowledge of different financial modeling systems and ability to coach others on use of internal systems that may include RARCR, ORA, FACT, and MFA.

Nice To Haves

• Ability to travel as needed.

Responsibilities

• Manages a team of Commercial Real Estate Portfolio Managers and Credit Analysts.
• Assures that all PMs are trained and kept up to date on Citizens Bank credit policy and credit issues affecting the general economy.
• Ensures compliance with federal regulations and Citizens Bank policies.
• Assesses, develops, and implements credit and compliance policies.
• Designs and monitors internal systems for timely completion and compliance of assigned work and ongoing monitoring.
• Prioritizes and distributes work among team members.
• Provides objective quality control of the group's analytical and reporting work product.
• Manages the performance management and development process for all reports.
• Meets with customers/prospects to actively negotiate deals and solve requests and problems.
• Recruits and manages the recruiting process, including talent selection and development.
• Coaches and mentors everyone in their organization.
• Identifies problem loans and resolves conflicts.
• Maintains a consistent presence within the market, including networking and attending industry events.
• Promotes an environment of continuous improvement and development.
• Travels as needed.
• Leads by example.
• Builds consensus and fosters a collaborative mindset.
• Explains complex concepts to both junior and senior level employees.

Benefits

• Competitive pay
• Comprehensive medical, dental and vision coverage
• Retirement benefits
• Maternity/paternity leave
• Flexible work arrangements
• Education reimbursement
• Wellness programs
• Paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree