Crating Supervisor, Crozier

Iron Mountain•Lanham, MD

7d•$88,400 - $117,800•Onsite

About The Position

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. Crozier Fine Arts is seeking a Crating Supervisor to join our Crate Shop in Lanham, MD. In this role, you will be responsible for ensuring the safety and security of all crate shop employees, maintaining the flow of all crating jobs (estimating, scheduling, and supervising production), and providing expertise and leadership during projects while acting as a liaison between clients and the business.

Requirements

5+ years of related experience and/or training in cratemaking and fine art packing (or an equivalent combination of education and experience).
Strong knowledge of industry-specific packing and crating techniques, including museum travel exhibitions, two-way/economical crating methods, three-dimensional packing, archival materials, and museum specifications.
Proven ability in technical and mathematical applications, including calculating dimensions, volume, area, and percentages, alongside the ability to apply basic algebra and geometry concepts to crate design.
Excellent communication and administrative skills, with a working knowledge of Moveware, Google Workspace, and Microsoft Office Suite.
Strong problem-solving capabilities, a meticulous attention to detail, and the ability to effectively present information to clients, stakeholders, and internal teams.

Responsibilities

Oversee the full lifecycle of all crate request jobs—including estimating, booking, scheduling, and supervising production—while continuously refining systems to improve output, manage costs, and adhere to assigned budgets.
Prioritize and plan work activities, determine additional resource needs, and ensure the cratemaking staff remains fully compliant with all required training and timekeeping protocols.
Partner closely with Account Managers and other internal departments to communicate project changes, while providing friendly, high-quality, and professional service to develop strong relationships with customers.
Maintain meticulous paperwork, including timesheets, purchase orders, waybills, maintenance records, and database billing, while managing expense reports for company-issued Purchase Cards.
Manage and control all crate shop materials and supplies, ensuring crating tools and equipment are in safe, working order by facilitating regular maintenance with vendors.