Crane Technician

Guaranteed Truck Service•Phoenix, AZ

1d•Onsite

About The Position

Crane Technicians are responsible for the inspection, maintenance, troubleshooting, and repair of cranes and forklifts. They ensure crane safety and operational efficiency by diagnosing electrical, hydraulic, and mechanical issues, repairing components, and maintaining compliance with safety regulations. This role involves performing accurate failure analysis, creating repair plans, and traveling to customer locations for necessary repairs. The technician will also be responsible for maintaining their tool inventory, accurately documenting repairs, and responding to after-hours service calls when requested. Continuous learning through training programs and on-the-job experience is expected to progress within the company's technician levels.

Requirements

Two-year certificate from college or technical school and 6-months to one-year related experience or equivalent combination of education and experience or Manufactures certification.
CLD Required
Strong written and verbal communication skills.
Strong customer service skills.
Skilled in Microsoft Office Suite.
Strong working knowledge of electrical systems, circuitry, and diesel engines
Computer and software skills including Microsoft Office Suite.

Responsibilities

Performs accurate failure analysis and troubleshooting using appropriate tooling.
Maintains safe functionality of cranes.
Discusses findings with customer, proposing solutions that optimize customer satisfaction while maximizing sales opportunities.
Creates job repair plan based on diagnosis to include repair operations required and anticipated repair hours needed to complete repair.
Travels to customers’ location to perform repairs when necessary.
Maintains own tool inventory adequate to perform assigned repairs and complies with company Technician Tool policies.
Uses company’s tools in accordance with Company Tool policies.
Develop accurate records of repairs performed and parts used to assist in the proper filing of warranty claims and/or customer invoices.
Responds promptly to after-hour call-out service at the request of management.
Attends training programs and learns on-the-job to gain the proficiencies on existing product lines necessary to move to the next Technician level in a reasonable amount of time.
Follows all safety regulations and maintains a safe and clean work area.