Crane Service Technician

Wolter•Indianapolis, IN
•Onsite

About The Position

We are actively seeking a dynamic Crane Technician to join our growing team out of our Indianapolis location. Crane Technicians are responsible for diagnosing and repairing cranes and hoists on customer premises – meeting and exceeding customer’s expectations. Technicians are provided with a company service vehicle, iPad, credit card, and cell phone. Wolter, Inc. isn't just any company; we're among the fastest-growing privately owned businesses. At Wolter we’re on a mission to move, store, and power the world more efficiently. You’re part of a team that is connected like family and committed to making an impact.

Requirements

  • Must have very good skills in electrical troubleshooting and mechanical repair.
  • Strong customer orientation.
  • Must be a good communicator – written and verbal.
  • Time management: the ability to organize and manage multiple priorities.
  • Basic computer proficiency and laptop fundamentals.
  • Should be comfortable working in elevated locations.
  • Must own tools necessary to perform repairs, per our recommended tool list.
  • Must have valid driver’s license and good driving record.
  • Must be certified to operate material handling equipment.
  • Commitment to company vision and mission.

Nice To Haves

  • Some electronic experience is preferred but not required.
  • Must successfully complete any training courses required.

Responsibilities

  • Complete all service jobs that are assigned to you.
  • Perform inspections, maintenance and repairs on overhead cranes and hoists.
  • Conduct on-site electrical, mechanical, structural and electrical troubleshooting to determine cause for equipment malfunction.
  • Update and maintain customer bearings and mechanical gearbox systems.
  • Consult with customer regarding repair and safety related issues, and discuss recommendations to improve their material handling needs.
  • Attend service training classes offered to maintain knowledge on new products, or for refreshers on products not encountered too often.
  • Complete and submit all paperwork daily for jobs worked on (time cards, maintenance reports with customers’ signature). Paperwork must be completed at job site before leaving for the next job, or going home.
  • Communicate with dispatcher and/or service office as to status of jobs and availability for new jobs.
  • Develop and maintain relationship with territory sales representatives to keep them informed of sales opportunities you might see.
  • Always adhere to safety rules and policies at all times.

Benefits

  • Medical, Dental, and Vision Insurance
  • 401(k) Plan with company match
  • Life Insurance
  • Short-Term and Long-Term Disability Insurance
  • Critical Illness and Accident Insurance
  • Pet Insurance
  • Flexible Spending Account
  • Employee Assistance Program
  • Interest-free Tool Loans and Tool Insurance
  • Uniforms for Technicians
  • Subsidies for Safety Boots and Safety Glasses
  • Paid Time Off, paid holidays, and more!
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