CRANE SERVICE TECHNICIAN

Wolter, Inc.•Indianapolis, IN

11d•$37 - $43•Onsite

About The Position

Crane Technicians are responsible for diagnosing and repairing cranes and hoists on customer premises – meeting and exceeding customer’s expectations. Technicians are provided with a company service vehicle, iPad, credit card, and cell phone. Wolter, Inc. is among the fastest-growing privately owned businesses, focused on improving operational productivity for its customers through material handling equipment, service and training, robotics & automation, overhead cranes & hoists, railcar movers, storage solutions, and complete engineered systems.

Requirements

Must have very good skills in electrical troubleshooting and mechanical repair.
Must successfully complete any training courses required.
Strong customer orientation.
Must be a good communicator – written and verbal.
Time management: the ability to organize and manage multiple priorities.
Basic computer proficiency and laptop fundamentals.
Should be comfortable working in elevated locations.
Must own tools necessary to perform repairs, per our recommended tool list.
Must have valid driver’s license and good driving record.
Must be certified to operate material handling equipment.
Commitment to company vision and mission.

Nice To Haves

Some electronic experience is preferred but not required.

Responsibilities

Complete all service jobs that are assigned to you.
Perform inspections, maintenance and repairs on overhead cranes and hoists.
Conduct on-site electrical, mechanical, structural and electrical troubleshooting to determine cause for equipment malfunction.
Update and maintain customer bearings and mechanical gearbox systems.
Consult with customer regarding repair and safety related issues, and discuss recommendations to improve their material handling needs.
Attend service training classes offered to maintain knowledge on new products, or for refreshers on products not encountered too often.
Complete and submit all paperwork daily for jobs worked on (time cards, maintenance reports with customers’ signature). Paperwork must be completed at job site before leaving for the next job, or going home.
Communicate with dispatcher and/or service office as to status of jobs and availability for new jobs.
Develop and maintain relationship with territory sales representatives to keep them informed of sales opportunities you might see.
Always adhere to safety rules and policies at all times.