Crane Service Technician - Level 3

American Equipment HR•Rock Springs, WY

17h•Onsite

About The Position

American Equipment Holdings is a leading provider of overhead crane solutions in the United States. We are committed to taking care of our customers and our people, offering competitive wages, attractive benefits, and abundant training. As a fast-growing company, we provide regular opportunities for team members to develop and advance their careers. We are hiring a Crane Service Technician Level 3 for our Rock Springs, WY location. This role involves performing inspections, maintenance, and repairs on overhead cranes and hoists, adhering to OEM manuals and OSHA standards. The technician will service 3-motion cranes with VFDs or contactor controls, troubleshoot and repair various brake systems, and demonstrate a strong understanding of AC control circuits. Responsibilities include rigging and installing new equipment, diagnosing mechanical components, identifying control components, communicating with customers, and maintaining accurate service records. Level 3 technicians work on complex cranes with auxiliaries, possess advanced knowledge of VFDs, assist in project estimating, explain AC control circuit principles, diagnose mechanical systems, and mentor junior technicians.

Requirements

High school diploma or GED required
Experience in crane service or industrial maintenance
Advanced mechanical and electrical troubleshooting skills
Ability to read and interpret technical manuals, schematics, and wiring diagrams
Strong communication and customer service skills
Valid driver’s license
Ability to work at heights and in industrial environments
Proof of right to lawfully work in the United States required

Nice To Haves

technical training or certifications preferred

Responsibilities

Performs inspections, maintenance, and repairs on overhead cranes and hoists in accordance with OEM manuals and OSHA standards.
Services 3-motion cranes equipped with VFDs (no encoder) or contactor controls, including 5-speed pendants or radio remotes.
Troubleshoots and repairs uncommon brake systems (e.g., Whiting SESA and Magnetek thruster brakes).
Demonstrates solid understanding of AC control circuits, including Ohm’s Law and voltage drop calculations.
Troubleshoots and repairs contactor-based motor control systems.
Rigs up and installs new crane and hoist equipment using proper safety and mechanical procedures.
Diagnoses mechanical components including wheels, bearings, and reducers.
Identifies and understands crane control components in hoist and bridge panels.
Communicates clearly and professionally with customers regarding repair plans, troubleshooting steps, and required parts.
Maintains accurate service records and documentation while strictly following all safety procedures and company policies.
Works on complex 3-motion cranes with auxiliaries such as roto hooks, encoder closed-loop systems, exotic brakes, and all brake types.
Demonstrates advanced knowledge of Variable Frequency Drives (VFDs).
Assists in project estimating (scope, labor, and parts requirements).
Explains AC control circuit principles, including Ohm’s Law and voltage drop.
Diagnoses mechanical systems (wheels, bearings, reducers) and supports basic operation of vacuum lifters, magnets, and load rotators.
Rigs and installs new cranes and hoists.
Mentors and supports junior technicians.
Communicates effectively with customers and maintains detailed service documentation.