Crane & Hoist Service Technician (NY Area)

American Crane & Equipm•City of Rochester, NY

3h•$24 - $45•Remote

About The Position

This is a field-based service role where you will spend most of your time traveling to customer sites, diagnosing problems, performing repairs, and being accountable for getting equipment safely back into operation with minimal supervision. At American Crane & Equipment Corporation (ACECO), we are looking for experienced Crane & Hoist Technicians who can operate in real-world environments where safety, uptime, and technical execution matter. This role is for technicians who can work independently, troubleshoot complex issues in the field, and take ownership of customer outcomes.

Requirements

Authorization to work in the United States without current or future employer sponsorship
Ability to verify identity and employment authorization (Form I-9)
Eligibility to access export-controlled information where applicable
Willingness to undergo a background check in accordance with applicable laws
Willingness to undergo a pre-employment drug screen and randomized drug testing during employment
Ability to meet the posted work schedule and travel requirements
Ability to maintain reliable attendance and punctuality
Willingness to follow all company safety policies and procedures
Willingness to wear appropriate PPE when required
Willingness to complete required safety and compliance training
Ability to perform essential job functions with or without reasonable accommodation
Ability to maintain professional conduct aligned with company expectations
Ability to travel locally, regionally, and/or nationally up to a total of 3 months within a 12 month span
Willingness to participate in on-call rotation
Valid driver’s license with acceptable driving record
Ability to obtain and maintain a REAL ID or valid U.S. Passport
Ability to obtain and maintain unescorted access to nuclear facilities and secure sites
Ability to lift 50+ lbs, work at heights, climb ladders, and perform confined space work
Ability to work in industrial environments with exposure to weather, noise, and moving equipment
Strong electrical troubleshooting skills (480 VAC / 3-phase systems)
Solid mechanical troubleshooting and repair capability
Strong understanding of OSHA safety standards, lockout/tagout, and fall protection
Ability to work independently with minimal supervision
Strong customer-facing communication skills
High attention to detail and follow-through
Reliable, accountable, and self-directed
Alignment with ACECO values: Work Hard, Have Fun, and Do the Right Thing

Nice To Haves

Technical or trade certifications
3-5+ years of hands-on experience servicing electric overhead cranes and hoists
Strong field service experience in industrial environments

Responsibilities

Travel to customer sites to perform inspections, maintenance, troubleshooting, and repairs
Service electric overhead cranes and hoists (mechanical and electrical systems)
Troubleshoot and repair 480 VAC / 3-phase electrical systems
Perform work independently while adhering to all safety and quality standards
Communicate clearly with customers, supervisors, and internal teams
Represent ACECO professionally at all job sites
Provide clear updates and recommendations based on equipment condition
Complete accurate service reports and documentation
Track work performed, findings, and follow-up needs
Maintain accountability for service quality and reporting accuracy
Participate in on-call rotation
Travel locally, regionally, and/or nationally as required
Support urgent customer needs when necessary