Crane & Hoist Service Technician (VA Area)
About The Position
This is a field-based service role where technicians will spend most of their time traveling to customer sites, diagnosing problems, performing repairs, and being accountable for getting equipment safely back into operation with minimal supervision. Successful technicians in this role are self-directed, safety-focused, mechanically capable, and comfortable operating independently in industrial environments where uptime and customer responsiveness matter. The role requires the ability to work independently, troubleshoot complex issues in the field, and take ownership of customer outcomes. Technicians will be dispatched directly from their local area rather than reporting daily to a branch location. The role also includes periodic travel assignments, potentially up to approximately 3 months within a 12-month period, for projects outside their immediate territory when business needs require it. This is not a shop role sitting under constant supervision; it is field service work where you are trusted to diagnose problems, make decisions, and represent the company directly with customers.
Requirements
- Authorization to work in the United States without current or future employer sponsorship
- Ability to verify identity and employment authorization (Form I-9)
- Eligibility to access export-controlled information where applicable
- Willingness to undergo a background check in accordance with applicable laws
- Willingness to undergo a pre-employment drug screen and randomized drug testing during employment
- Ability to meet the posted work schedule and travel requirements
- Ability to maintain reliable attendance and punctuality
- Willingness to follow all company safety policies and procedures
- Willingness to wear appropriate PPE when required
- Willingness to complete required safety and compliance training
- Ability to perform essential job functions with or without reasonable accommodation
- Ability to maintain professional conduct aligned with company expectations
- Ability to travel locally, regionally, and/or nationally up to a total of 3 months within a 12 month span
- Willingness to participate in on-call rotation
- Valid driver’s license with acceptable driving record
- Ability to obtain and maintain a REAL ID or valid U.S. Passport
- Ability to obtain and maintain unescorted access to nuclear facilities and secure sites
- Ability to lift 50+ lbs, work at heights, climb ladders, and perform confined space work
- Ability to work in industrial environments with exposure to weather, noise, and moving equipment
Nice To Haves
- Technical or trade certifications
- 3-5+ years of hands-on experience servicing electric overhead cranes and hoists
- Strong field service experience in industrial environments
- Strong electrical troubleshooting skills (480 VAC / 3-phase systems)
- Solid mechanical troubleshooting and repair capability
- Strong understanding of OSHA safety standards, lockout/tagout, and fall protection
- Ability to work independently with minimal supervision
- Strong customer-facing communication skills
- High attention to detail and follow-through
- Reliable, accountable, and self-directed
- Alignment with company values: Work Hard, Have Fun, and Do the Right Thing
Responsibilities
- Travel to customer sites to perform inspections, maintenance, troubleshooting, and repairs
- Service electric overhead cranes and hoists (mechanical and electrical systems)
- Troubleshoot and repair 480 VAC / 3-phase electrical systems
- Perform work independently while adhering to all safety and quality standards
- Communicate clearly with customers, supervisors, and internal teams
- Represent the company professionally at all job sites
- Provide clear updates and recommendations based on equipment condition
- Complete accurate service reports and documentation
- Track work performed, findings, and follow-up needs
- Maintain accountability for service quality and reporting accuracy
- Participate in on-call rotation
- Travel locally, regionally, and/or nationally as required
- Support urgent customer needs when necessary
Benefits
- Competitive hourly pay based on experience and location
- Top-performing technicians regularly earn substantially more through overtime, travel pay, premium site incentives, and specialized project work
- Medical, vision, dental, and life insurance available day one
- Generous paid time off with rollover each year
- 401(k) retirement plan with company match
- 10 paid company holidays
- Paid travel time and per diem
- Overtime opportunities and premium pay rates
- High-autonomy field role with real responsibility
- Exposure to complex, high-consequence equipment and environments
- Additional compensation for nuclear site work and travel incentives
- Company vehicle provided (based on position)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
