Craftsman

ACE Hardware•Kansas City, KS

20h•Onsite

About The Position

The Craftsman role at Ace Handyman Services, a part of Ace Hardware Home Services Inc., involves providing professional and reliable residential and commercial maintenance and home repair services. This includes a wide range of trades such as plumbing, heating, cooling, electrical, handyman, and painting. The company emphasizes a strong culture built on values like Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork. Ace Handyman Services is committed to employee success and career growth, offering tools, hands-on training, formal education, and coaching to help employees become trusted experts. The position requires delivering excellent customer service and maintaining high customer review ratings. Ace Hardware has a century-long history of serving communities, and Ace Handyman Services extends this helpfulness to home services. Legacy Plumbing, an award-winning business, joined the Ace Hardware family in 2022, further strengthening the company's vision for growth and community support.

Requirements

Minimum of 3-5 years’ experience in multiple trades.
Have current and valid driver’s license and auto insurance.
Own truck or van.
Be able to become OSHA 10 Certified after 90 days of employment.
Own your own tools.
Ability to pass a background check and drug screen.
Proficient with Technology.

Nice To Haves

Experience providing estimates (time/money) for jobs and billing, highly preferred.
Delivering excellent customer service.
Proficient with Service Titan.

Responsibilities

Complete maintenance and repairs for home and commercial projects.
Execute precise and detailed workmanship across a range of materials, including wood, metal, ceramics, or textiles, depending on the specific requirements of each project.
Choose appropriate materials for each project based on their properties, durability, and aesthetic qualities, ensuring alignment with design requirements and client preferences.
Demonstrate proficiency in the use of a variety of hand and power tools, maintaining them in optimal condition to ensure safe and efficient operation.
Maintain a 4.5-star average from customer reviews - deliver a great experience that wows life-long repeat customers.

Benefits

Incentive/Commission/Bonus opportunities (Based on role / grade level)
401(k) retirement savings plan with matching company contributions, eligible on your first day!
Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability)
Life insurance benefits for you and your dependents.
Warehouse Merchandise Discount!
Paid time off
Paid holidays (depending on role and month of hire)
Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others).
Tools, hands-on training, formal education, and coaching to help you become a trusted expert in your craft, grow your career, and make a meaningful impact serving co-workers, customers, and your community.
Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.